Quote: Originally Posted by tstarn06 Asking for them to pay the return postage, to me, is asking too much. Just my view. Of course, Jason may even offer to compromise, but I would not blame Sleek if they don't in this case, considering all the factors. I am not asking Sleek to...

After received email from Mack that told me to send the unit for free replacement, I went to local mail service to send the unit back to Sleek the next few days. But I was a little surprised about the cost of sending the package from my country to USA. It cost me about US$47.5 to send the...

@soozieq Thanks for the information. I had contact Sleek and Mack told me to send the driver for inspection. If it is a blown driver, they will send me a replacement pair for a replacement price. But I don't think it is a blown driver because only one side produce cracking sound. CMIIW.

As you may know that creative zen had a weak ampifier so pushing the volume to 90% is not very loud as you imagine. SA6 has 50ohm impedance, higher than yuin pk2 that i have. So the 90% (level 22) volume is just loud but not that "loud". If I listen with yuin pk2, I set the volume to only 18.

@ClieOS I had already try different source but the same thing happened. The cracking sound came from only 1 side of the earphone. @Sovkiller Sorry.. I have post a new thread. I don't know if Jason is recovering from a surgery. I'm so sorry. Is that toll free number can work for...

My SA6 had a cracking sound on one side of the earphone if I turn the volume to over 90% of my creative zen (volume about 22 of 25). I had already try different song and the same thing happened. I also try to switch the earphone from left to the right cable and also the same. I think one...

My SA6 have a cracking sound when I turn the volume over 90%. I had email to info@sleek-audio.com but got no response. I had also pm jason but dot no response too. Where should I send email to complaint?