Where did you buy? - harmanaudio.in(their official Indian website ) Where did you claim the warranty? the seller or the manufacturer? - I emailed harmanaudio.in What was their initial response?- to courier the pair to them in the original packaging; the way I received them Where did the damage...

But what about the pair I own now, From where I live these are considered to be an high end product as if I am daft to even consider buying something so expensive. I'll contact AKG management and see what they can do.

I bought my AKG y50 somewhere 'round August 2018, and near April 2019 their cable was producing static when played with so I requested a warranty replacement. I shipped them the cans and recieved physically damaged ones, upon contacting the customer service they are making me run in circles...

Hi new to this site, new to audio and love the way things are (how much a song changes just because of better equipment), just wanted to say hi. Current gear is AKG Y50 and hoping to buy the Whizzer a15