Exactly, as I posted before. Logitech's "politics" on this sadly is causing troubles, if you need their support...   No replacement, no repair – not even paid for, if outside of warranty; no "loyalty discount" for an equal product.

I'm glad that helped!   Best regards.

Customer support told me the UE900s is still sold in the USA, but no longer in Europe (due to end of production).   Actually, I did check the left against the right ear-bud by "mono listening" to be sure. You could find sound test files online that isolate the frequency (range of the...

In my case it was clearly audible, by lack of bass.   Do you have the possibility to compare yours to another pair of UE900(s)?

I know, very strange. Maybe it concerns only Germany/Europe – I don't know... I'll ask and we'll see what the customer support tells me this time.

Hello everybody,   I've had my TripleFi 10 for about 3 years. Unfortunately, a short time ago the left earplug fell apart when pulling it out of my ear. Fortunately, the inside wiring didn't rupture, so I could fix the housing with some Sellotape. Shortly after that I wanted to switch the...