So this is a part rant and part cry for help. One of my earpiece was jammed with the connector wire and when I disconnected it, the pin in MMCX on the earpiece broke off and got stuck to the wire. For comparison I think this is not a serious damage and when I asked Shure Asia to help me get...

I've recently made move to Kaiser 10 which I love to death. However, I got them during Christmas sales where I was visiting my relatives in Korea. After visiting 10 different clinics there, none of them were experienced with making ear moulds for CIEM. As a result, K10 have slightly loose...