The Labour Day is upcoming. Based on the actual situation, our staff will have 5 days off from May 1 (Wednesday) to May 5 (Sunday), and get back to work on May 6 (Monday). If you have any questions about our products during the holiday, please contact our local sales agents (at...

The new firmware v1.0.1 for M23 is now available! Firmware download link and update instruction: Click here

The new firmware v1.0.4 for R9 is now available! Firmware download link and update instruction: Click here

Dear friend, Hi, the engineer will update the new APP soon for improving this problem. Best regards

Dear friend, Hi, we will arrange some FA19 to our agents in UK and Romania today. Best regards

Dear friend, Hi, which country are you located in? You could consider to wait for the stock from the local seller instead. Best regards

Dear friend, Thanks for the kind feedback. Best regards

Dear friend, Yes, the engineer has the plan for adding import/export PEQ function for the KA17. Best regards

The new firmware V2.0 for KA17 is now available! Firmware download link and update instruction: Click here Note: 1. When "Firmware upgrade finished successfully" appears in the computer, please replug the KA17 and wait for about 3 minutes. The KA17 will show "UPDATE OK" , indicating that...

The new firmware V2.02 for FiiO BTR7 is now available! BTR7 firmware download: Click here How to upgrade the BTR7: Click here

Dear friend, Hi, the firmware is now available. Firmware download link: https://fiio-firmware.fiio.net/BTR15/BTR15_V3.8_trial_p.bin Local upgrade: 1. Import the "BTR15_Vxxx.bin" firmware into the mobile phone; 2. Set the button on the side of BTR15 to the BT position and connect to Bluetooth in...

You could find the output sampling rate is not DSD512: The M11PlusLTD could support DSD512 when using USB AUDIO output instead.

Custom Knowles · enhanced bass BA drivers FIIO collaborated closely with Knowles to create a custom bass BA driver. By improving the airflow throughput of this driver, we enhance its overall energy. Additionally, the FA19 uses four of these custom drivers per channel, further ensuring there are...

Dear friend, Did you enable the USB exclusive mode in the music APPs? And if you have other usb c to c otg adapter or mobile phone, you could test again as well. Best regards

The new firmware FW1.0.5 for M11S is now available! M11S firmware download link and update instruction: Click here

Dear friend, We do not have the plan of Q9 currently. But we will report your feedback to the product manager about that. Best regards

Through the ups and downs of the past 17 years, FiiO has remained committed to putting our users first, designing, producing, and selling high-quality products with integrity. FiiO has embraced the "Born for Music" ethos, using music to bridge the gap between souls and leading the way with each...

Dear friend, 1. The requirement of Line in is decreasing. Besides, many front-end have higher quality digital interface. 2. We need to add more EQ algorithms into our Protable Amplifier and DAC which focus in decoding. If the EQ algorithm is added in the line input, it needs to be...

Dear friend, Hi, 1. It is recommended to use the K9 rear panel LO output and set to PRE mode which is volume adjustable. 2. K9 antenna is locked in the shell, taking off would need to disassemble the K9 so it is not recommended to do that by yourself. Best regards

Dear friend, Hi, this shows the parameters of the DAC, for M11Plus, since the SOC can only support up to 384kHz at present, it can only support DSD256 playback at present, but we are currently studying how to make the main control support 768kHz, and then it can support DSD512 playback. Best...

Dear friend, Hi, the Q7 does not support line in. So you could not connect M15S to Q7 to use only the amp part of the Q7. Best regards

Dear friend, We tested in Apple music but did not reproduce the issue. As for the classical version, we could not locate the reason for the problem currently. You could use the Apple msuic instead of the classical version for help? Are you using apple music app? Or the classical one? Best regards

Dear friend, Hi, what's the problem with your FW5? You could send email to support@fiio.com with more details. Best regards

Dear friend, Hi, you would need to update the FIIO Control app in your Android mobile phone as well. Download link: https://fiio-file.fiio.net/FiiOControl/FiiOControl-KA17-v3.22-2404191604(1).apk Best regards

Dear friend, Hi, the engineer told me that the firmware for fixing the low gain bug could be available in this week. We will share to you when we received the update from the engineer. Best regards