I have yeah, it is stuck in Balanced mode somehow (indicated by the BAL symbol in the status bar and the fact no sound comes out the 3.5mm) and toggling Audio priority mode on/off or plugging the 3.5mm jack in do not bypass this. I have heard back from Advanced MP3 now and am returning the...

Thanks! Have replied to your PM with the serial number. Really annoyingly the player is now somehow stuck in Balanced mode. Is there a way I can bypass this so I can at least use it from the 3.5mm?

The Balanced output has failed on my N5ii the same way other customers have seen. :triportsad: This morning the right channel dropped out intermittently and then when I went to test it this evening the jack broke away and is now rattling around inside the unit! I have contacted Advanced MP3...

I got the Balanced cable yesterday and it is also 3.5mm to 3.5mm so no use to me either. Waiting to hear back from Jake about why they are not 3.5mm to 2.5mm as was advertised. Can you suggest somewhere these are available from?

Masters should also come with Spinfits according to the website, so looks like they were missed too. Knowing first hand how amazing Jake and the team are I am sure if you email him they will get it sorted very quickly.   I really want to know the situation with the 2.5mm TRRS cable! It was a...

  It's great that Masters are starting to arrive.   I can confirm order # has no correlation to delivery as I am #53XX ordered 19th DEC and Jake has confirmed my order will be shipped by next week.   Did your Masters not come with a balanced cable? I am sure they were originally advertised...

  That's great news, thanks Bob!   Problem Solved - There were two code in the email, one only discounts 1 pairs, the other discounts two.   My money is once again yours!

Hi Bob,   What's the situation for customers who ordered more than 1 pair of PM4's? If and how do we go about getting more than 1 pair at the trade up price?   For example I ordered two sets, one for myself and one as a gift, unfortunately both pairs had issues, now mine have been resolved...

You look away from this thread for 24 hours and it goes berserk.   I am very happy to hear the big update from @Bobtrinity, as one of the unlucky ones having QC issues with the Gunmetal PM4's, but also I like to think one of the lucky ones for getting to experience the amazing service Jake and...

Bob,   I'm haven't pre-ordered the PM6 or Hunter but really enjoying my PM4's so nothing to cancel and reorder...... But I am another Trinity fan who would really love if you were able to offer a 2.5mm balanced cable, in the standard braided cable and perhaps in the Silver range?

I'm having the same issue, purple damped are unusable as they don't grip at all (just slide in and out) and others are hit and miss.    Has anyone had any response from Jake or Bob on this problem? I emailed Jake last week but have not had a reply yet.

Amazing work Bob! One very happy customer here.

I use the Cayin N5 with the Delta VII's in balanced mode and they sound exceptional! I personally like how the Cayin warmth & musicality work with the Trinity sound sig.    I can't wait to try the PM4's out with it, albeit in non-balanced mode as I doubt the balanced Delta cable I have will...

Perhaps there will be some sort of Bluetooth transmitter hub which houses the DAC/AMP/Memory hardware.    A DAP was ruled out in an earlier post but I suppose this config could technically not be called a DAP....? (Wildly guessing now) I suppose this would mean that the above were just...

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