All and all - I do wish them luck. Hoping their audio quality takes them far :)

Either way, it’s no excuse to not reach out to those who have mad a purchase year ago. I am totally understanding to the fact that they ran into manufacturing issues - what I am not open to is the lack of communication and the lack of customer service when I reached out to get answers. Not to...

Update - Tuesday evening at around 10pm EST I received an email from Clef. Straight forward communication of a refund via Shopify. No explanation no apologies just a refund nearly a year later. What a joke - shame on Mytek. Worst consumer experience I have experienced and will share with anyone...

Thanks for starting the conversation once again. I have attempted to reach the Mytek team many times throughout this unfortunate experience, yet I have never received a response. It is very unfortunate that they refuse to update us. The lack of communication and transparency is unnerving. I have...

It really does suck - I’ve tried several times to reach them via different sources and nothing. I’ve even gone as far as letting them know that my last resort would be to contact the BBB and no response. I don’t think I have a choice - they don’t seem t be concerned.

Has anyone had any luck in receiving a refund? I’ve been trying to contact them by email and phone but not having any luck.

Same here - I initially opted for the partial $100 refund + hold on to my purchase and receive it once available. Yet no refund given. At this point I was going to request a complete refund and chaulk this up to an unfortunate experience. My order was put through back in January, no service at...

Thanks Jeff, Seems I received the same communication. It sucks but at least now I know.... John

Okay thanks! I will share if I get anything- pls do the same

By chance have you had any luck with your order re Clef Thx! John

It’s like beating a dead snake.... yet again, nothing from Michael and his team. At this point I’m just curious to know why the lack of service??? Seems simply, yet it may not be for them as we’re left in the dark. It’s hard to have compassion and understanding when we have nothing to go on. If...

Has anyone received news on today’s re-promised delivery for the Clef? I’ve been trying to get in touch with Michal and not getting a response from him.....

Hoping it all pens out...

Wondering if anyone has received their Clef order? or at the very least on update on tomorrow’s shipment promise?