All and all - I do wish them luck. Hoping their audio quality takes them far :)

Either way, it’s no excuse to not reach out to those who have mad a purchase year ago. I am totally understanding to the fact that they ran into manufacturing issues - what I am not open to is the lack of communication and the lack of customer service when I reached out to get answers. Not to...

Update - Tuesday evening at around 10pm EST I received an email from Clef. Straight forward communication of a refund via Shopify. No explanation no apologies just a refund nearly a year later. What a joke - shame on Mytek. Worst consumer experience I have experienced and will share with anyone...

Thanks for starting the conversation once again. I have attempted to reach the Mytek team many times throughout this unfortunate experience, yet I have never received a response. It is very unfortunate that they refuse to update us. The lack of communication and transparency is unnerving. I have...

It really does suck - I’ve tried several times to reach them via different sources and nothing. I’ve even gone as far as letting them know that my last resort would be to contact the BBB and no response. I don’t think I have a choice - they don’t seem t be concerned.

Has anyone had any luck in receiving a refund? I’ve been trying to contact them by email and phone but not having any luck.

Same here - I initially opted for the partial $100 refund + hold on to my purchase and receive it once available. Yet no refund given. At this point I was going to request a complete refund and chaulk this up to an unfortunate experience. My order was put through back in January, no service at...

Thanks Jeff, Seems I received the same communication. It sucks but at least now I know.... John

Okay thanks! I will share if I get anything- pls do the same

By chance have you had any luck with your order re Clef Thx! John

It’s like beating a dead snake.... yet again, nothing from Michael and his team. At this point I’m just curious to know why the lack of service??? Seems simply, yet it may not be for them as we’re left in the dark. It’s hard to have compassion and understanding when we have nothing to go on. If...

Has anyone received news on today’s re-promised delivery for the Clef? I’ve been trying to get in touch with Michal and not getting a response from him.....

Hoping it all pens out...

Wondering if anyone has received their Clef order? or at the very least on update on tomorrow’s shipment promise?

I got the same communication this morning. Looks like an April 30th delivery date at this point....

Valid points - it’s unfortunate as all I’ve heard (reviews) is that their products fair good. Starting to wonder if I should just except it and work on my patience....lol

Once again - no sign of what’s to come. Seems like avoidance to me.... hoping to hear something soon

Today is the day - March 19th when Clef orders start making their way out to anxiously waiting consumers, like myself.

Hi Michal, I received a reply from Adam mentioning thatyou would get back to me shortly, that happened first thing this am. I just sent you another msg with the same ticket number. I’m hoping that I hear back from you soon. Thanks! John

Hi Michal, I received a reply from Adam mentioning that you would get back to me shortly, that happened first thing this am. I just sent you another msg with the same ticket number. I’m hoping that I hear back from you soon. Thanks! John

BTW thanks for the pointer @ MarkF786. Much appreciated!

I had a service rep respond within seconds to my communication via opening a ticket. It seams the rep was from a location outside of the US as he indicated that he forwarded my concerns to a rep out of New York. He gave me the reps name and assured me that I should hear from him shortly. So far...

Thanks for the update - this gives me some insight as to why I still haven’t received my order. Still not sure why they wouldn’t communicate this to anyone that has made the purchase. Furthermore, their site still claims a February delivery date.

Has anyone received their order or at the very least, heard back from Mytek?