ok i will email it

@Andykong just asking, how possible can i send my i5 for repair , loose 3.5mm socket, basically if i dont apply slight pressure to the jack pushing it to the right , left earphone /bud connection is lost

i will admit it is bit confusing is to show that i5 bluetooth does not have problem it is 维迈通 V8 for helmet not listed suspected it after intense research online

@Andykong need help to pair bluetooth headset ... bluetooth in cayin i5 does not show headset name ( it show 00:26:38:00:5A: DC instead) while pairing, cayin i5 show [can't communicate with ) in available devices of cayin it show my phone name and pair with it as intended also had try to...

had a faulty 3.5mm headphone out, which will loss connection to left iem / headphone if something touch the jack

thinking of getting Fiio A3 for my cayin i5, anyone has experience Fiio A3 amp ?

After more than 1 years and 3 month of constant using of Cayin i5 (cycle to work) now my cayin i5 had loose 3.5mm connection that lost audio to the left if it touched, Tested with different headphone/iem i am now looking for external amp for my cayin i5, usb out or line-out any suggestion ?

v2.3 beta is out if you want to try it, check previous post

anyone experience auto shut down of cayin i5 ? for example i left it on idle with song pause for 8 hours or more like overnight or when i am working, when i try to light up the screen after that nothing happen (which i had to power it up again ) with battery remain idle shutdown : off...

From :http://en.cayin.cn/download/show?id=13505 B. Manual upgrade instruction The i5 v2.0 firmware package is around 250MB, consider some users are using the i5 as a standalone player or having a much faster network connection with their desktop computer, Cayin has offer manual upgrade option...

had you try to update with factory mode ?

it's on private message so i will not disclose it 

From what i know from Frank replay, is that he had so much order, it takes 10~14 weeks to reach and start making your order 

Thank you Frank just receive my cable

i hope my cable will be done and receive in the next 2 weeks before i went for a month long vacation, really wish to have the cable when i travel