[bcpk]

Could someone tell me where on head-direct I can check the status of my order? I have a tracking number but can't actually find the page to use it with...

Thanks.

 

[rawrster]

i dont believe u can check the status in head direct. ive bought stuff from them twice. one time they gave me a tracking number. the other time it was nothing until l the product i ordered actually arrived at my house.

 

[bcpk]

I'm pretty sure you can track your parcel, I just don't know where these people are getting the info from - http://www.head-fi.org/forums/f87/he...acking-422846/

 

[rawrster]

maybe its not on the website but from whatever shipping company they used? i would just send an email to head direct and ask them to sort it out

 

[Kees]

They used TNT express package for my order. Maybe it works for you too.

 

[Helmore]

If everything is alright, the company that is used to ship their goods is named in the email you got from Head-Direct. In my case my package is being delivered by DHL and I can track my package on DHL.com's tracking page. Unfortunately, their tracking page is either not correct or my package is being sent to Aruba. I hope it's the former.

 

[bcpk]

Quote:

Your order was shipped via EMS express package today. Tracking number is EE111*******

I guess I'll just have to wait. That was two weeks ago, so they should come soon, I'm hoping.

 

[prone2phone]

write them email

 

[bcpk]

Well I'm not actually living at the address they were delivered to, so they might have already arrived and I don't want to ring my mum and say "you know those boxes that arrived, would you open them all and see if the earphones I bought you for Christmas are in there?"

thanks anyway guys