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  #1 (permalink)  
Old 05-04-2009, 07:45 PM
minusthetom's Avatar
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Join Date: Jan 2009
Location: Manchester, UK.
Posts: 46
Default Head Direct Delivery tracking
Hi there, I've been tracking my ems delivery and things are looking a bit strange to me -

Your item was delivered(MINHANG) at 2009-05-04 15:46:00
Signed for by：ADDRESSEE SIGNED

2009-04-30 20:46:00 MINHANG Posting
2009-05-04 08:34:30 SHANGHAI Arrival at Sorting Center
2009-05-04 09:18:59 SHANGHAI Despatch from Sorting Center
2009-05-04 10:26:01 SHANGHAI Arrival at Sorting Center
2009-05-04 10:52:37 SHANGHAI Despatch from Sorting Center
2009-05-04 13:39:47 HL Delivery arranged
2009-05-04 15:46:00 MINHANG Delivery


Is this normal??
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  #2 (permalink)  
Old 05-21-2009, 07:22 AM
Junior Head-Fi'er
  
Join Date: May 2009
Location: Estonia
Posts: 3
Default
I had exactly the same problem:
Timing Site Status
　 2009-04-21 15:24:00 MINHANG Posting
　 2009-04-22 00:12:14 SHANGHAI Arrival at Sorting Center
　 2009-04-22 04:38:51 SHANGHAI Despatch from Sorting Center
　 2009-05-02 22:01:14 BEIJING Arrival at Sorting Center
　 2009-05-03 00:35:46 BEIJING Despatch from Sorting Center
　 2009-05-03 12:50:36 SHANGHAI Arrival at Sorting Center
　 2009-05-03 14:54:20 SHANGHAI Despatch from Sorting Center
　 2009-05-03 17:16:53 HL Delivery arranged
　 2009-05-03 17:22:00 MINHANG Attempted delivery
　 2009-05-04 07:42:54 HL Delivery arranged
　 2009-05-04 10:26:00 MINHANG Delivery

I wrote them about it and they said my postal address was incorrect (which it wasn't), so I was thinking maybe it has something to do with EU?
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  #3 (permalink)  
Old 05-21-2009, 03:36 PM
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Join Date: Oct 2006
Posts: 589
Default
Quote:
Originally Posted by termikas View Post
I had exactly the same problem:
Timing Site Status
　 2009-04-21 15:24:00 MINHANG Posting
　 2009-04-22 00:12:14 SHANGHAI Arrival at Sorting Center
　 2009-04-22 04:38:51 SHANGHAI Despatch from Sorting Center
　 2009-05-02 22:01:14 BEIJING Arrival at Sorting Center
　 2009-05-03 00:35:46 BEIJING Despatch from Sorting Center
　 2009-05-03 12:50:36 SHANGHAI Arrival at Sorting Center
　 2009-05-03 14:54:20 SHANGHAI Despatch from Sorting Center
　 2009-05-03 17:16:53 HL Delivery arranged
　 2009-05-03 17:22:00 MINHANG Attempted delivery
　 2009-05-04 07:42:54 HL Delivery arranged
　 2009-05-04 10:26:00 MINHANG Delivery

I wrote them about it and they said my postal address was incorrect (which it wasn't), so I was thinking maybe it has something to do with EU?
In your case, the package was shipped to EU between 4-22 and 5-02. Because they did not find your address, the package was returned.
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  #4 (permalink)  
Old 05-21-2009, 03:37 PM
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Join Date: Oct 2006
Posts: 589
Default
Quote:
Originally Posted by minusthetom View Post
Hi there, I've been tracking my ems delivery and things are looking a bit strange to me -

Your item was delivered(MINHANG) at 2009-05-04 15:46:00
Signed for by：ADDRESSEE SIGNED

2009-04-30 20:46:00 MINHANG Posting
2009-05-04 08:34:30 SHANGHAI Arrival at Sorting Center
2009-05-04 09:18:59 SHANGHAI Despatch from Sorting Center
2009-05-04 10:26:01 SHANGHAI Arrival at Sorting Center
2009-05-04 10:52:37 SHANGHAI Despatch from Sorting Center
2009-05-04 13:39:47 HL Delivery arranged
2009-05-04 15:46:00 MINHANG Delivery


Is this normal??
Your package was declined by Custom and returned. Only about 1 or 2 percent packages are like that. We will ship it again.
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  #5 (permalink)  
Old 05-21-2009, 05:37 PM
Junior Head-Fi'er
  
Join Date: May 2009
Location: Estonia
Posts: 3
Default
Quote:
Originally Posted by Nankai View Post
In your case, the package was shipped to EU between 4-22 and 5-02. Because they did not find your address, the package was returned.
That must be a joke. My address was just fine. I have ordered from China before using the same postal address and it has always worked. So I think that was not the real reason. Anyway thank you for refund, though I won't be ordering again.
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  #6 (permalink)  
Old 05-22-2009, 12:42 AM
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Quote:
Originally Posted by termikas View Post
That must be a joke. My address was just fine. I have ordered from China before using the same postal address and it has always worked. So I think that was not the real reason. Anyway thank you for refund, though I won't be ordering again.
We can email you the picture of the return notice on your package.
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  #7 (permalink)  
Old 05-22-2009, 07:30 AM
Junior Head-Fi'er
  
Join Date: May 2009
Location: Estonia
Posts: 3
Default
Quote:
Originally Posted by Nankai View Post
We can email you the picture of the return notice on your package.
You can do that, but that will not change my opinion anyway, so why bother. (My address is just fine, I've used Paypal for years and never changed it and until now I've had zero problems).

Anyway my moral is when ordering from Europe consider the option that you will not receive the goods. It wouldn't be that bad, but for some reason the shipping is really expensive.
Last edited by termikas; 05-22-2009 at 07:37 AM.
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  #8 (permalink)  
Old 05-22-2009, 03:08 PM
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Quote:
Originally Posted by termikas View Post
It wouldn't be that bad, but for some reason the shipping is really expensive.
Shipping to East EURO is very expensive. Start from 28usd.
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