jramossurg2002
New Head-Fier
- Joined
- Jul 9, 2008
- Posts
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Hi
I got the Oppo HA-1 a few weeks ago, serial number A230U61428002503 and it was working fine.
Yesterday I noted that the HA-1 was not being picked up by my Pc (Win 8.1 64 bit Prof. I tried switching the HA-1 on and off a few times and also rebooted the PC with no success. I tried to reinstall the Oppo USB drivers but this failed as it could not detect the HA-1 as being connected to the system. I tried different USB cables and ports as well as upgrading my system and USB drivers without success.
I then connected the HA-1 to my Asus Win 8.1 64 bit Prof laptop and the same problems occurred. Basically the HA-1 USB DAC is not being picked up by two different computers despite cable changes, rebooting, powering on and off etc.
The HA-1 seems to be working as before in terms of it switching on and off and showing different inputs and screens etc.
I have searched the forum and noted that a few people have reported similar problems and thought that I would add my experience. I have emailed Oppo support and am waiting for a reply but I would welcome any advice or suggestions.
Unfortunately I live in South Africa thus returning the unit for repair will be a costly and long process.
regards
Jose
I got the Oppo HA-1 a few weeks ago, serial number A230U61428002503 and it was working fine.
Yesterday I noted that the HA-1 was not being picked up by my Pc (Win 8.1 64 bit Prof. I tried switching the HA-1 on and off a few times and also rebooted the PC with no success. I tried to reinstall the Oppo USB drivers but this failed as it could not detect the HA-1 as being connected to the system. I tried different USB cables and ports as well as upgrading my system and USB drivers without success.
I then connected the HA-1 to my Asus Win 8.1 64 bit Prof laptop and the same problems occurred. Basically the HA-1 USB DAC is not being picked up by two different computers despite cable changes, rebooting, powering on and off etc.
The HA-1 seems to be working as before in terms of it switching on and off and showing different inputs and screens etc.
I have searched the forum and noted that a few people have reported similar problems and thought that I would add my experience. I have emailed Oppo support and am waiting for a reply but I would welcome any advice or suggestions.
Unfortunately I live in South Africa thus returning the unit for repair will be a costly and long process.
regards
Jose