[sonickarma]

Soundware - any idea when the 'only power on by USB cable  bug' will be fixed as its getting very frustating for me and I might end up selling the M1 if its not fixed. thanks

 

[nmatheis]

Nik is it more than you enjoyed it with the Zen? I'm quite curious about the LZ.

I wouldn't say that jrazmar. They're two quite different pieces of gear. LZ-A2 was used because I needed the isolation and will be reviewing them soon.

Soundware - any idea when the 'only power on by USB cable  bug' will be fixed as its getting very frustating for me and I might end up selling the M1 if its not fixed. thanks

This is understandable. If you don't want to waste battery while you're not using Esther, you need to completely power down. However if you completely power down, you have to connect to USB to reboot. Very kludgy. Reminds me a bit of tethered iPhone jailbreaks...

 

[sstyle]

Who compared with QLS QA360??

 

[d9chere]

To Soundaware:
# of bugs is flagrant: periodical double screen, permanent issue with power off and unlimited battery consumption, self settings changing, all above end etc.
What was the reason to issue a product with such raw software? Why your engineers can't take the interface from other products like fiio for example?
I was thinking about soundaware d200 as my next purchase to home system, but not sure anymore...very disapointed

 

[nmatheis]

Who compared with QLS QA360??

 
This might be of interest to you: LINK
 
It's VE's engineer's take on several DAPs, so it's translated from Chinese. Good luck interpreting the interpretation, though!

 

[soundaware]

  To Soundaware:
# of bugs is flagrant: periodical double screen, permanent issue with power off and unlimited battery consumption, self settings changing, all above end etc.
What was the reason to issue a product with such raw software? Why your engineers can't take the interface from other products like fiio for example?
I was thinking about soundaware d200 as my next purchase to home system, but not sure anymore...very disapointed

Double Screen? Could you help to take photos for us to check?
 
D200 is our desktop streaming transform system, which is more stable than M1.
M1 is our first DAP, really not good in firmaware. Our engineers are working in the development for it. Actually, we are also very anxious, waiting the development.

 

[d9chere]

I have attached a double screen issue.

 

[nmatheis]

I have attached a double screen issue.

Whoa, I've never seen that happen before. There are all kinds of wrong there!
:blink:

So is this repeatable with a specific sequence of events? Has anyone else had this happen?

 

[d9chere]

I'm noticed this when it's on some times and charging simultaneously. Only a hard reset can help in this case.

 

[nmatheis]

Aha! I typically charge overnight, so I'm usually not looking at it when it's charging. Never seen it the few times I've charged during the day, though.

 

[soundaware]

I have attached a double screen issue.

It may be caused by electrostatic interaction. You could try to change other charger to see whether still will have double screen.

 

[sonickarma]

  Double Screen? Could you help to take photos for us to check?
 
D200 is our desktop streaming transform system, which is more stable than M1.
M1 is our first DAP, really not good in firmaware. Our engineers are working in the development for it. Actually, we are also very anxious, waiting the development.

 
Can you please confirm approximately when the 'only power on with usb connection' bug will be fixed.
 
It currently makes my M1 unusable on the go as I cant turn it on.
 
If it continues this way I will have no option but to return the product to the seller as faulty.

 

[nmatheis]

sonickarma: Do you have the following PowerOff settings?

• Auto PowerOff = Never
• Smart PowerOff = 10, 20, or 30 minutes
• Power Key Setting = Long Press Sleep

With those settings, Esther should never fully shut down unless you fully deplete the battery. It will just sleep instead. So you'll need to make sure you keep Esther's battery topped-off. I fully understand that this "fix" isn't ideal and am also hoping Soundaware provides a better solution soon because sleep still slowly depletes the battery.

 

[sonickarma]

@sonickarma: Do you have the following PowerOff settings?

• Auto PowerOff = Never
• Smart PowerOff = 10, 20, or 30 minutes
• Power Key Setting = Long Press Sleep

With those settings, Esther should never fully shut down unless you fully deplete the battery. It will just sleep instead. So you'll need to make sure you keep Esther's battery topped-off. I fully understand that this "fix" isn't ideal and am also hoping Soundaware provides a better solution soon because sleep still slowly depletes the battery.

Thanks I will see if this helps in the meantime

 

[nmatheis]

It should help sonickarma. With these settings I've only had to plug into USB to start once, and that was after Esther was left idle long enough to fully deplete the battery.

But again, I thoroughly agree that users shouldn't have to concern themselves with jumping through such hoops. Here's to a quick fix!