Here's the thing. People often forget, or never even bother to consider that their actions have consequences for others, as well as for themselves. I think it is morally imprtant to consider what those consequences might be, before posting those opinions on a public forum. (I am not singling you out here, just using your post as a springboard to make these comments.)
Likewise, I think that a number of the comments made regarding specific manufacturers and/or retailers, if made about Head-Fi members, would result in bans, or utter ejection from the site. Why do people think that it's ok to "trash" a company, as if it had no moral rights of its own? Or, for that matter, the people within the company?
I'm happy to chat about this (probably via PM is best), if you'd like.
Or here, if you'd prefer.
I'm sure this situation is common, throughout the internet, and throughout the world, with innumerable different products, services & companies. I consider it a great pity that more manufacturers, vendors, retailers, dealers, etc. do not choose to dialogue with end-users, as sticking-points might be smoothed out much more rapidly and satisfactorily if the intentions & rationale of those concerned were directly explained and discussed.
Personally, I would warmly welcome (and I honestly do mean that) iRiver/A&K staff dialoguing with Head-fiers. Perhaps there might be more common ground to be found, with both parties benefiting, as a consequence.
And that's
not limited to iRiver/A&K - there is a notable variation in the degree to which some companies engage with Head-fiers, in comparison to how much other companies do.
Since the thread within which we are currently conversing is regarding iRiver/A&K, I will remark,
not for the first time, that I believe they could
increase their profits very significantly, if they chose to wholeheartedly bring all of their TOTL DAPs to the sub-$2000 mark. I firmly believe they'd be welcomed with open arms by so many more people that the cut in margin would be more than amply compensated by number of units sold. As a bonus, they might be viewed more favourably, overall, as well. Seems like a win-win for anyone in the company able to see the longterm health & prosperity of the company as being as worthy a goal as the short term. Add some company interaction with Head-fiers, and it'd be a fantastic combination.
.