Having used this amp for a while now, here are my impressions:
I thought it was a bit unclear how to order. The website I got to was a mess and it took me a while to realize I had to go to Audiogon. Once I got in contact with the person who sells them, everything went fine. It wasn't 'professional', but friendly and effective which is OK with me.
The (well packed) package took a while to get here because of lazy customs. In the meantime I ordered 4 WE396A from electrontube.com which was a very nice experience, very friendly folk and very fair prices.
Once the kit which I ordered got here, assembling took around 4 hours and was very easy. The manual was not in perfectly clear English and the images were slightly vague sometimes, but everything was very acceptable and they at least made a good effort.
On to the amp itself. It feels solid, you wouldn't want one to land on your head. I love the design and the metal housing, although the hexagonal screw at the front are unnecessary in my opinion. Might as well be normal ones, looking at the thing. I also find the feet to feel plasticky and flimsy, although they look fine. I hate the stickers. They completely kill the looks, so I didn't use any of 'm.
The most important thing, of course, is the sound...
I think it sounds good with the WE 396A. It surprised me with it's detail and relative tonal neutrality. It's quite forward and has very enthusiastic bass combined with my K701, although coming from a non-basshead that's not saying a whole lot. Voices and piano are great. There's a slight dryness which is because of the headphone, but voices sound better then any other headphone amp I've heard including some expensive models.
I notice depth in the soundstage, which I find very important. A lot of solid state gear has great width, but that's unnatural to me. A stage is not that wide, except when you're listening to a symphony orchestra or opera or something meant to be artificial. And when listening to that kind of music, this amp delivers width as well. So I like the soundstage.
If I were to fault it sonically, it would have to be the slight fuzziness when it comes to placement and sometimes a very slight harshness in the upper mids, which I noticed especially when listening to male vocals that went 'up there' funnily enough, but it almost disappears when it's been turned on a long time. You might think this is also because of the K701, but straight from my soundcard or my old Corda Arietta it's not there. Listening to the brass section and some violin pieces also requires the amp the to be warmed up for a while, else it can be unpleasant.
Some (way more expensive) gear sounds more fluid without sacrificing detail and neutrality. This amp is
almost there. Close enough that it doesn't bother me one bit, though.
It's dead silent, which is awesome. No hum at all. Also, it doesn't get hot, only lukewarm at most, which is nice with pets and kids. It's a very safe tube amp.
I don't know whether or not it's good value and I don't care to be honest.
I like it