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I've never had a problem with NAD tech support - they've always been really responsive. I,m sure you'll agree that the M51 is a frighteningly good DAC/Preamp for the money and and I'm confident there must be fix in the pipeline for Mac/PC - it's still pretty new product and these are just "teething" issues
Undoubtedly. If you read my post you see I praise it. The sound is top notch as are the features. This one naggle aboue HDMI audio with macs/PCs is more of an inquiry.
But that's not the whole ownership experience... responsive informative support is a big factor for me.
If it were a simple, informative to the point answer, which ever way it went
"can't do it" "can do it, send us your unit" "will be able to do it with a driver release for your mac PC, or software update to the unit", it would be fine, but I have received inattentive vague answers from the online support center, at glacial speed.
HDMI audio via PC/mac is not a maker or breaker for me. I would like it, but I don't need it. Them having the slightest idea what I am talking about as a customer wanting suppirt, certainly weighs heavier with me and my wallet.
Like I said, I will call the old fashion support line, and if I find a real person who knows what I'm talking about, then I will be happy, as I will have the ideal DAC for me, and the support that should go with a $2,000 piece of equipment.