If it were possible to sell off my pre-orders, I would strongly contemplate doing so as well. Financially speaking, I'm not in a great place right now. Priority wise, audio has taken a step back in recent times too.
I think I've said this before, but at the risk of sounding whinny, I'll say it again. If you seek the understanding of your consumers because of whatever list of reasons you have, then be fair and try to empathize and understand your customers as well. Needs change, priorities change, circumstances change. Just as much as the Geek Pulse and Geek Wave has changed. Perhaps some of us 'promised' our support by agreeing to all terms and pledging for the campaign but now we want out. In the same way, there were many initial promises that were reneged upon at a later stage of development.
Perhaps I can't be too impartial on such a topic, but once again its disappointing to experience such blatant conflict of information on the part of LHL. I don't its too much of a stretch to expect a good company to streamline their policies internally before embarking on a project. I have some sympathy for LHL because any system will find it hard to cope with the sheer product variants (just for the Geek Pulse itself), but truth be told, this is a hole that they dug for themselves in the first place.
I can understand delays due to development issues and raw material supply, but I certainly do not think it is acceptable for them to transfer the full weight of their issues to the consumer. They should have realized that with the nature of crowdfunding and the philosophy of the company itself, having a strong administrative and logistical support would be of paramount importance. I would be inclined to be a little more forgiving if standards were at least decent or average. I'm sorry for not mincing my words, but what I've seen so far is completely abysmal.
It's really disappointing to hear that LHL's system can't support this, can't support that, difficulties everywhere. If there's one thing to be optimistic about however, its that they realize the onus is on themselves to solve this issues instead of pushing the burden away. They seem to be making progress to implement a better system (starting with the ticket system), and I greatly appreciate their efforts. Although there is a lot more to be done of course.
