[nicholars]

Are they made in China then? thought they were built in USA?

 

[davidsh]

Do you have to pay for shipping when it is a warranty issue?

 

[davidsh]

Quote:

Are they made in China then? thought they were built in USA?

They are made in China. If you want something made in the US, you better go with Audeze. Not that I personally think the quality of Audeze cans is much better, but they are made of more premium materials, though.

 

[Limniscate]

Well, the latch on my case broke last night.  Hifiman really needs better build quality.

 

[davidsh]

Quote:

Well, the latch on my case broke last night.  Hifiman really needs better build quality.

Yes, they do, but actually I don't expect them to improve anything but obvoius build flaws. I see it as paying for performance, to some degree not great quality. After all it is a China product.
 
If I wanted quality I would pay a premium and get the lcd2. Not that they are flawless either.

 

[nicholars]

Are they really THAT bad? lots of reports of bad build quality putting me off HE400 a bit... Do they literally like fall apart or is it just they could be better.

 

[Limniscate]

Quote:

Are they really THAT bad? lots of reports of bad build quality putting me off HE400 a bit... Do they literally like fall apart or is it just they could be better.

It was just the case, not the headphone itself.

 

[modulor]

Quote:

Are they really THAT bad? lots of reports of bad build quality putting me off HE400 a bit... Do they literally like fall apart or is it just they could be better.

Yeah, the headphones themselves have a pretty solid build quality.  Sure, they could be better in ways (and that can be said with almost all headphones) but they never feel or seem cheap or flimsy to me.
 
On another note, I just officially joined the HE-500 club!  They will be en route tomorrow morning. 

 

[snip3r77]

Hi guys,

My friend finally dug up the proof of purchase for my faulty HE-500. The sky is clear now
Just sharing some info here, if the HE-500 is out of warranty. Repair cost is $80+20 ( The latter is for shipping from China)

Submitted the proof of purchase and they are now questioning the legitimacy on where I purchase the product. I'm a little frustrated as it's still a Hifiman product that I'm buying and it's still within warranty period.

Just updating you guys and not sidelining Hifiman yet as I'm still waiting for their reply.

Cheers

 

[Shazb0t]

Submitted the proof of purchase and they are now questioning the legitimacy on where I purchase the product. I'm a little frustrated as it's still a Hifiman product that I'm buying and it's still within warranty period.

Just updating you guys and not sidelining Hifiman yet as I'm still waiting for their reply.

Cheers

Usually warranties only apply to the original purchaser of a product. That's the risk that you take buying used.

 

[Case]

Are they really THAT bad? lots of reports of bad build quality putting me off HE400 a bit... Do they literally like fall apart or is it just they could be better.

Absolutely not! It's a very sturdy nuts and bolts metal industrial design with good repairability. A far cry from the perhaps more stylish but very plasticky designs of most other cans.

 

[Jesterphile]

The box is a bit flaky, I mean its a fancy box not a travel case, but the cans themselves are tanks.

 

[davidsh]

They DO seem to have some weak points, though. But still I expect mine to last 10+ years if I treat them nice

 

[Okamoto]

I'm joining the club real soon. It better be worth the $300 plus to the HE-400.

 

[Anda]

Quote:

I'm joining the club real soon. It better be worth the $300 plus to the HE-400.

 
Don't worry