[Safeinthemountains]

Hi Colif,

Sorry to hear this, I have checked with headquarters and they also surmise that your unit would have to be returned, whether or not the fault was caused by hardware.

It appears you did eventually try the correct combo for forced restart (volume down+Power, for volume wheel based devices this has been remapped to the forward / rewind buttons), but that didn't help.

Best regards,
Joe

Hi Joe,
Could you be more precise on the remapping on the wheel based ones ? Is the forced restart triggered by FF/RW hold together for ??? seconds ? or is it a combination of power button + either FF, or RW ?
Thanks again.

 

[Joe Bloggs]

Hi Joe,
Could you be more precise on the remapping on the wheel based ones ? Is the forced restart triggered by FF/RW hold together for ??? seconds ? or is it a combination of power button + either FF, or RW ?
Thanks again.

Next track + power button held for over 10 seconds, for knob-based devices.