[FayeForever]

FWIW, I don't have any pops changing sample rates for vanilla Pulse using mac and Jriver/HQplayer.

 

[labjr]

are you using DSD output on with JRiver?

If not, can't we just force up sampling using JRiver so all of the music plays at the same sample rate?

Why would you want to do that? It should play everything bit perfect with no glitches.

 

[frankrondaniel]

  FWIW, I don't have any pops changing sample rates for vanilla Pulse using mac and Jriver/HQplayer.

 
My vanilla Pulse is fine in that respect.  It's only my Xfi that has the issue.
 
On a positive note, LH has contacted me to return my Xfi.  They've been very responsive.

 

[DSlayerZX]

Why would you want to do that? It should play everything bit perfect with no glitches.

 


Yes it should be able to play without popping in the first place.

but I'm just wondering if doing that will solve the problem.

 

[snip3r77]

My vanilla Pulse is fine in that respect.  It's only my Xfi that has the issue.

On a positive note, LH has contacted me to return my Xfi.  They've been very responsive.

May I know who paid for the shipping ?

 

[Ethereal Sound]

Man, I just really hope the shipping dates of the Sfi don't get postponed again....

 

[vhsownsbeta]

Anyone interested in a Revelation Audio umbilical cable for use with the Pulse/LPS? Switching to Vi DAC has made it redundant. It's from the group buy that was run on the LH forums...

 

[Arnotts]

 Our Support Rep has indicated that your ticket has been Resolved. 

If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.

 
*replies to email to re-open ticket*
 

  Our system has noted that you recently replied (either by email or directly on our support page) to a ticket that has been marked as “closed” or “resolved” by one of our Customer Happiness agents.
 
We’re sorry, but because the ticket is closed, you’ll need to open a new ticket if you have another question.
 
Thank you for understanding,

 
LHLabs pls 

 

[bitsnbytes]

   
*replies to email to re-open ticket*
 
 
LHLabs pls 

 
Yep. And then the new ticket needs to reference all the ones that were closed.
 
I miss the old system (not that I want to use that either)

 

[jaywillin]

are you using DSD output on with JRiver?

If not, can't we just force up sampling using JRiver so all of the music plays at the same sample rate?

no, i'm not changing any of the sample rates, no up or down sampling , i suppose that could be done though, but i'd rather hear at the native rates

 

[frankrondaniel]

May I know who paid for the shipping ?

 
Not sure yet - we haven't yet completed the return process.
 
Edit:  They did offer to supply a shipping label or reimburse for the expense.

 

[uncola]

Arnotts I had the same issue, created a ticket saying I upgraded from pulse infinity to vi dac and had two aq2m dac upgrades, could one be put towards shipping of vi dac?  and the ticket was marked as resolved with no response.  the email said to reply to reopen and I replied saying why no response?  and it said the ticket was already closed :/

 

[FraGGleR]

My issue with the rates being shown was a Windows/software issue.  Just need the WASAPI plug in for Foobar to bypass Windows' control of the rates and all is well.  Thanks to Nigel, a user on the LHLabs forum for the solve.  
 
Jody/LHLabs, this should be added to the Foobar setup instructions just to stem the tide of posts like mine.

 

[Mannytorres]

   
*replies to email to re-open ticket*
 
 
LHLabs pls 

Yeah if no reply is made in 72 hours of a ticket that auto-closed, a new ticket can be made and you can request that the old ticket gets merged. its more of a storage thing.

 

[MikeyFresh]

 
Yeah if no reply is made in 72 hours of a ticket that auto-closed, a new ticket can be made and you can request that the old ticket gets merged. its more of a storage thing.

Manny,
 
What about when I reply more than once to a ticket regarding a 36 day old RMA debacle, and LH Labs just ignores me entirely even though you personally said I would have a repaired LPS4 and a tracking number for the return shipment last Thursday 3/5?
 
I should add that it's the 3rd ticket for the very same RMA, the first two were closed arbitrarily with no resolution or explanation, burning through 1/12 of my warranty period with this LPS4 in your hands, not mine.
 
What then?