Hey guys, I have a problem here and I would like some help please
If you're too lazy to read all of it, please read the
bold words. They're the only necessary parts, anyway.
The Problem: As it turns out, my ATH-M50s came with sub-par quality pads.
Basically, they came
already hardened and stiff, as though they've been used for years already.
I thought everybody was crazy for calling them comfortable, but now I know why.
The Backstory: I bought the M50s 4 months ago, but I didn't realize until today that the pads were unusually uncomfortable.
I didn't get to feel a normal M50 pad until today so I had no clue what it was
supposed to feel like.
When I felt my friend's M50 pad, I was shocked at how soft it was. He said it was brand new, but mine were never like that...
Before I found out today, I had always assumed that all M50s were uncomfortable like mine.
What I'm Asking You Guys: What's the best way of getting a replacement pair of normal M50 pads?
Is it possible for me to email Audio-Technica asking for a replacement? Will they even consider it?
Or should I email the authorized reseller whom I bought it from (soundprofessionals.com)? Will they consider it?
Will I end up having to pay for the normal pads with my own wallet? What if I get sent another faulty set of pads?
Anyways, thanks in advance. I really appreciate it (gosh, these M50s are bothering the hell out of my ears right now).