MarkF786
500+ Head-Fier
Well, I finally received the new drivers I purchased, installed them and now the headphones are working well again.
My dealer first quoted me $325 for replacement drivers, and I sent them payment. Then Focal reached out to charge me $550 + shipping; apparently $325 is the dealer cost. There was a lot of emails & confusion between Focal and the dealer, but in the end the dealer sent me the drivers. Kudos to them for selling the drivers at cost, and dealing with the Focal headache.
My dealer first quoted me $325 for replacement drivers, and I sent them payment. Then Focal reached out to charge me $550 + shipping; apparently $325 is the dealer cost. There was a lot of emails & confusion between Focal and the dealer, but in the end the dealer sent me the drivers. Kudos to them for selling the drivers at cost, and dealing with the Focal headache.