[Hoppergrass]

after waiting 3 1/2 months for my canamp to arrive and taking today off from work to receive it, i'm very disappointed. i took it out of the box and retrieved my k701s for my first listen. i noticed when plugging in the RCAs that the connections weren't very tight. they slid in very easily. i turned the volume pot all the way down, powered it on, and started slowly turning up the volume. it sounds fine when it first becomes audible but suddenly gets crazy loud in the right ear. so i turned it back down and checked all of my connections and tried a few more times. same story. west coast hour difference means that blackbird isn't open yet so i'll have to wait a few hours to speak with dan. but needless to say, today hasn't worked out like i'd hoped it would.

 

[spacemanspliff]

that really sucks. I hope Heed hasn't started rushing them out due to high demand. It's possible that yours is an abberation but no doubt something isn't right. Blackbird will take care of you.

 

[Hoppergrass]

as expected, dan is taking care of the situation.
even a bit more effectively than i had anticipated.
i know it's been said before but he is a class-act.
i will go out of my way to do business with him
again in the future. but alas, i continue to wait
for a canamp.

 

[dw6928]

No finer gentleman to do business with than Dan.

 

[laxx]

So what is he doing to take care of the situation?

 

[Hoppergrass]

well, the short of it is that in less than an hour he
had sent another one to me. i would have expected
that he send a new one when he received my return.
so our heeds should criss-cross the country in the
next few days. another thing that i think is worth mentioning:
i called dan this morning and his machine said that they
weren't open for another couple of hours. i left no
message and figured i'd let him get to work, settle in
for an hour or so and try him again. he noticed my missed
call and returned my call unsolicited and before his
business hours had begun. you won't get that from
many people.

 

[d-cee]

i've only heard stories of such people...