Balancing Act Tube Rolling
Aug 30, 2017 at 8:29 PM Post #467 of 471
And the designer Craig Uthus is retiring too. If the amp broke down, it will take a long long time to get serviced. They trouble shoot my ECBA remotely via email messages. And we kept going in circles, it's almost a year, and problem not solved.
Oh sorry to hear but this info is also useful, cannot get support for retired products anymore. But how come they are still taking orders on their website? Not ECBA but other EC amps.
 
Aug 30, 2017 at 8:53 PM Post #468 of 471
Perhaps units under warranty are prioritised. EC is a very small company, we are talking about the designer, his wife, a technician and a friend kind of work force. Craig is winding down, it clearly shows in their after-sale services.
 
Aug 30, 2017 at 10:56 PM Post #469 of 471
Aug 31, 2017 at 8:41 AM Post #470 of 471
Nov 18, 2017 at 9:59 AM Post #471 of 471
Hi all...
Did anyone tested the new EML PX4 mesh power tubes with this amp ?
 

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