just received it. So happy with the quality, the 1st sight of the player, is, WOW! Look at the quality and the design, I love the 3 huge front buttons! But not until I found out the vol up button having a QC issue hmmm. It is very hard to feel the pressing in "click" as if the button is defective, though it is working, but it is somehow does not have a good click like other buttons and it is needed to press hard to make sure it works. Sigh, everyone knows that it is such a trouble to return it just for a working but not so good vol up button Gonna open up the player and see if I could fix it
The buttons will soften with use, mine were stiff when I just got it now smoother.
Careful about opening it up, easy to crack the shell or dent it also the buttons are on the opposite side so you got to open it up completely. Do it at your own risk.