I am glad you have the battery situation figured out. Enjoy the music! Yes, since cell phone shops replace batteries all the time, some of them will replace the battery for you. Of course you have to supply the battery. We also have a video but the steps aren't difficult.

Please contact me at paul@ibasso.com for an RMA or you can go through the dealer.

DX180 is coming at the end of May! Android13 OS Qualcomm Snapdragon665 SoC Easily accessible battery, just 2 screws. 3G+32G internal memory version MSRP: 469USD 4G+128G internal memory version MSRP: 529USD

DX170 New Firmware. This is the local for an SD card and also the .img firmware when using the Tool. Improvements with this firmware: 1. Support for Apple Music V4.7. 2. Added Google Play, Gboard, and Aptoide APPs. The APPs are user deletable. 3. Improved the parametric EQ. Instructions For...

I am sorry. They looked at this but could not find any issue. I apologize for the misinformation.

1. How does "turbo" mode set the ouput section (op-amps) ? Both in use ? Both are in use. 2. How does "eco" mode set the output section (op-amps) ? Only one in use ? When in eco mode, the OPAMPs are bypassed, and the DC04PRO use the internal AMPs of the DAC chipsets. 3. High gain vs Low gain -...

We are working on a new firmware release for the DX300.

I am very glad you are enjoying the combination. It really is meant to be punctuation on sound and the enjoyment of music. It is meant to decrease stress and increase the pleasure of sound.

The back is hardened glass. It is easy to take out by removing 2 screws so it is also easy to change the battery if needed.

This is why we ask that people please buy from authorized sellers. They invest money and time in their business and have overhead so it is understood that they can't sell something near cost. I have seen some products sold that had a profit or 2 or 3 USD. But they offer little to no service and...

Our software team is working on a firmware update. It is active but I don't have a specific date of release but it is upcoming.

Thank you for becoming part of the iBasso family. It really is all about the music. Enjoy!

I am glad you are enjoying the DC-Elite. It is, after all, all about the music! :^)

You have said it stops at different points in scanning. We would need an album that that isn't scanning correctly. We have tried multiple times here with a few different cards from Sanddisk to Samsung and another one with many files and they scan on both Mango and Mango in Android. If we can...

Please check tagging etc. And what brand of cards are being used? I have also asked our software team to look into this but we have not had issues with scanning so I need more information. I also reached out to a couple of reviewers that have the DX260 and they have not had issues so I need...

I am sorry you are having issues with the DX260. It is possible the battery was run down to a point that it does not charge now. You can try plugging the DX260 into a low current output device like a computer to try and wake the battery as this often works. Also, hold the power button for 20...

I understand and can appreciate your need for a balance control but unlike other dongles the DC Elite has a true stepped attenuator. There would have to be another resistor network for a balance control and there is no room for that. The DC Elite would have to be larger and that would be...

Bits are bits and there is no difference has been stated over the years. But there are differences. Timing of the signal that is received that is from the source. This has been a debated since CDs came out and a little before as digital took off. Then there is also the DC power to the DC-Elite...

New firmware Local update 2.02 http://www.ibasso.com/uploadfiles/download/DX260FW-ota-v2.02.zip Change log: 1. Added Google Play and Gboard APPs. They are user deletable. (Android OS) 2. Added Bluetooth protocal selection (Android OS) 3. Removed some system APPs that are...

32/768 coaxial input is a feature of the chip set used in the D16 that controls the input in question.

Coax connection for the plug.

A new firmware for the DX260 http://www.ibasso.com/uploadfiles/download/DX260FW-ota-v2.01.zip Some updates to the Mango OS And reduction in noise heard with the changing of songs etc, when using the NOS.

The D16 doesn't go all the way to 100% on the charge of the battery, so leaving it hooked up, is not an issue. The PB5 about 80%. The batteries are extremely easy to change and access but we have also built in the system to not overcharge the batteries so they should have a long life.

The 8 dac chips do not require a lot of current, so there is not a lot of battery drain. But they are used in a way as to improve SNR, dynamics and overall sound in a very positive way. If using the screen a lot, BT or WiFi, there will be less run time. Using 8 chips is not a gimmick but an...

All MAX's.