Shure IEMS blown...

[x2p]

Well Its been a year and a bit since I bought my second Shure IEMs. My first pair were a pair of e3cs which were quite awesome. 3 years of usage, an average of 9 hours a day and decent sound. They wore out on me.

But to the newer IEMs. Shure SE210's. Well my ipod glitched out and hit maximum volume causing the IEMs to blow.

Currently talking to the shop I bought them I could get warranty fix if I pay shipping. But as usual a catch. If they think it is my fault I will have to pay for the fix as well. Shipping being 10$ or more, what is the liklihood they will make me pay for the repair?

I am considering buying new IEMs or headphones in order to replace these. The SE210s have always felt kind of lifeless next to the e3c's.

Any opinions on what to do. I do not want to ship them and find out I have to pay 50$ or how ever much to fix them and then end up not fixing them due to it being a waste.

 

[inukage0029]

Any headphone should be able to take the load of an ipod at full volume for quite a while before it busts. Personally i would think it is the headphone's build that is the problem, so they should replace it.

However, companies are trying to make money out of the deal, so there is an increased chance they will simply tell you it was your fault for over-driving the headphones.

Id say its 50-50... whether or not that is worth it to you... i dont know. It also depends on the reputability of the shop. If they are known for good Customer Service, go for it!

good luck!

 

[Dobber65]

Have you considered contacting Shure directly and asking them about a warranty repair (although I don't know what their policies are in Japan)? I agree it's probably rare that the volume control could damage the IEMs unless major clipping occurred, but then again it's a possibility.

 

[Duncan]

Highly unlikely that an iPod caused the drivers to fry... Okay, there is the chance that you had massive clipping which could cause this, but - if truth be known - I run my IEMs at near to maximum most of the time, and have yet to have any problems...

I'd put it down to a slip on QC rather than abuse...

Hope it helps

 

[K_19]

If you decide to get a new pair, then you can go for SCL3 for pretty cheap now at most places. It's the renamed version of E3C.

 

[vkvedam]

Did you try to get in touch with Shure asking this question directly?

 

[x2p]

Thanks for the responses.

I originally contacted Shure and was told to contact the retailer so they can send it to Shure. The retailer has been quite helpful but the issue in Japan is foreign makes. Warranty and foreign makes for anything more than sucks.. pretty much lawsuit threats and lawyers involved at times.

Im not sure what Shure will do.

I dunno how the touch blew them. At the time I was listening to rap and bang the volume shot. I have been using the IEMs for 12 hours a day due to long commutes etc.

The thing is for Asia all warranty is one. Shure isnt split by country. and what exactly is clipping? Cheers

 

[Dobber65]

In simple terms, clipping is when the amplifier is driven to too high a level and results in distortion. The amplified waveform, instead of appearing as a sine wave, looks like a table or some other shape and may contain properties that speakers or headphones don't like.

There are a lot of other factors in play that may have caused your phones to fail besides clipping. I hope you get this worked out with the store and/or Shure.

 

[FYJX]

Shure is split into countries, Check with your own department/sections that responsible for japan/international. Shure will, i pretty much guarantee to replace it at no cost.

By the way, the Se210 shouldn't sound lifeless when compared to the Scl3/E3c. Shure designed the earphone to be more of a "music" earphone than the "Monitoring" kind like the Scl3. However, do to personal taste, this might be the case for you. if you contact shure, just tell them you want to be replaced with a Scl3, i'm 99% sure they'll gladly do it.

Good Luck!