Hello,
I have been using optical out to all of my DACs for a long time. (RME ADI-2, Hugo 2, TT2 with and without M-Scaler).
Quite recently I discovered the following issue. I did a lot of troubleshooting and narrowed down the problem to one aspect. I need help resolving it. I know it can't be RF, not possible with optical.
Optical out #1) Optical out from ASUS ROG Strix Z490-H motherboard (a high quality motherboard, bought brand new last month and installed professionally).
Optical out #2) Optical out from ASUS Essence STX II (via Mini Toslink adaptor as required by this sound card).
#1) Dead quiet I thought. But if I pause either a music track or a Youtube video and I take the volume of the amp to near or at maximum, I hear a hissing noise (somewhat pulsating) for about 10 seconds. The lower impedance the headphone, the higher the hiss, but audible even on 300 ohm Sennheiser. Then it goes pitch black again after 8 to 10 seconds. If after that I lower my volume to normal and restart any audio out (except a Windows system beep, warning sign, etc.) the exact same happens if I pause and take volume to near maximum.
#2) Dead quiet throughout. If I do the same as described above, pause the audio and listen to the amp silence at max volume it is still pitch black on all headphones.
Tests I performed -
a) all my DACs/amps exhibit this for #1.
b) tried switching around three high quality optical cables, same issue with #1, never an issue with #2.
c) updated to latest drivers.
d) disabled all other cards (even the STX) - #1 hiss persists at the near max and max volume (when music paused of course)
e) in Windows quadruple checked that for Realtek Digital Output (this is #1) the following are off: DTS Audio, Dolby Digital, Microsoft WMA Pro Audio, Signal enhancements, audio enhancements, spatial sound. It is set to 2 channel, 16 bit, 44.1k. The two Exclusive mode permissions are allowed.
f) I also made sure in the Realtek app (which I never use), all enhancements/effects are set to off.
The issue persisted. Then I did the following thing:
Qobuz - play a song via Realtek Digital Output - Wasapi -- same issue.
Qobuz - play a song via Realtek Digital Output - Wasapi (Exclusive moed) -- ISSUE GOES AWAY, no hiss at max volume.
So I need help. What is Windows doing in non-exclusive mode that is causing this noise? I disabled all things that could be causing it, but there must be something left. I have the same settings in Windows for #2 and it doesn't exhibit the noise, exclusive or not - except that goes through the STX sound card.
Any help would be much appreciated because I want to use both of my optical outputs.
Thanks!
I have been using optical out to all of my DACs for a long time. (RME ADI-2, Hugo 2, TT2 with and without M-Scaler).
Quite recently I discovered the following issue. I did a lot of troubleshooting and narrowed down the problem to one aspect. I need help resolving it. I know it can't be RF, not possible with optical.
Optical out #1) Optical out from ASUS ROG Strix Z490-H motherboard (a high quality motherboard, bought brand new last month and installed professionally).
Optical out #2) Optical out from ASUS Essence STX II (via Mini Toslink adaptor as required by this sound card).
#1) Dead quiet I thought. But if I pause either a music track or a Youtube video and I take the volume of the amp to near or at maximum, I hear a hissing noise (somewhat pulsating) for about 10 seconds. The lower impedance the headphone, the higher the hiss, but audible even on 300 ohm Sennheiser. Then it goes pitch black again after 8 to 10 seconds. If after that I lower my volume to normal and restart any audio out (except a Windows system beep, warning sign, etc.) the exact same happens if I pause and take volume to near maximum.
#2) Dead quiet throughout. If I do the same as described above, pause the audio and listen to the amp silence at max volume it is still pitch black on all headphones.
Tests I performed -
a) all my DACs/amps exhibit this for #1.
b) tried switching around three high quality optical cables, same issue with #1, never an issue with #2.
c) updated to latest drivers.
d) disabled all other cards (even the STX) - #1 hiss persists at the near max and max volume (when music paused of course)
e) in Windows quadruple checked that for Realtek Digital Output (this is #1) the following are off: DTS Audio, Dolby Digital, Microsoft WMA Pro Audio, Signal enhancements, audio enhancements, spatial sound. It is set to 2 channel, 16 bit, 44.1k. The two Exclusive mode permissions are allowed.
f) I also made sure in the Realtek app (which I never use), all enhancements/effects are set to off.
The issue persisted. Then I did the following thing:
Qobuz - play a song via Realtek Digital Output - Wasapi -- same issue.
Qobuz - play a song via Realtek Digital Output - Wasapi (Exclusive moed) -- ISSUE GOES AWAY, no hiss at max volume.
So I need help. What is Windows doing in non-exclusive mode that is causing this noise? I disabled all things that could be causing it, but there must be something left. I have the same settings in Windows for #2 and it doesn't exhibit the noise, exclusive or not - except that goes through the STX sound card.
Any help would be much appreciated because I want to use both of my optical outputs.
Thanks!
Last edited: