Jonathan Crouch
100+ Head-Fier
- Joined
- Jun 6, 2016
- Posts
- 105
- Likes
- 69
I've been dealing with a rough situation with Hifiman. Back in February I had purchased a 3rd generation Arya but, I was recommended a Susvara from some people within about a hour of placing my Arya order. So I contacted Hifiman within a few hours of placing the order and they told me to refuse the package. I did this, and even have a video of it saved from my front door camera of me refusing the package. The package was shipped back to the drop shipper that Hifiman had used to send the Arya but UPS could not deliver the package back to them despite numerous attempts to do so. This led UPS to dispose of the Arya claiming that the shipper had abandoned the package.
It's been almost 3 months now and I still don't have a refund back from this situation despite numerous back and forth talks with both Hifiman and UPS.
How should I handle this?
It's been almost 3 months now and I still don't have a refund back from this situation despite numerous back and forth talks with both Hifiman and UPS.
How should I handle this?