RE0s Failing
Sep 16, 2010 at 12:17 AM Thread Starter Post #1 of 4

jarrett

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I'm not sure where to begin addressing warranty, I also added the msn contact listed at head-direct.com
 
Basically, I'm having the same issues I once did with my RE2, only this time they failed after 10 months instead of 8 months.
 
I updated my old thread at the last post: http://www.head-fi.org/forum/thread/410676/etymotic-er6i-and-head-direct-re2
 
Same symptoms where I began to hear distortion in the upper treble several months, then it evolves into a complete failure of one of the channels (right). I think the earbuds are OK because if I grip the minijack and cable in a certain direction I can make it usable, but it's very touchy and feels like carrying a discman with no skip protection haha.
 
How do I have them replaced? Also, I live in Ontario, Canada...can I send them to that USA address? I remember once calculating shipping back to China would have been $30 or so.
 
Thanks,
Jarrett
 
Sep 17, 2010 at 1:29 AM Post #4 of 4
Yep, I just sent them out today 
bigsmile_face.gif

 

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