Nomad
1000+ Head-Fier
- Joined
- Jan 24, 2005
- Posts
- 1,109
- Likes
- 16
Hi,
Is Todd on holiday these days? Or still busy after the show?
I placed one order several days ago (2 February), giving all my details, including my address in UK. Todd replied me the same day giving me the additional shipping cost. I replied saying that it was Ok for me, confirming the order. I asked if there was any kind of tracking number too.
I didn't receive reply to that mail. I waited until the 10 of February for the delivery and I sent him a new mail asking for this.
I didn't receive reply to this new one, so I sent a new one yesterday. Still no answer.
I made several calls to him these days but I can only reach his voicemail.
I was browsing the forum just in case and I found about the Show. That might explain the voicemail these days. Sure he has been busy. But I dind't receive news from him yet, hence I'm asking if he is on holiday or something.
I'm quite surprised as I heard that his customer service is excellent. I don't use to be pushy at all, but we have a meeting of head-fiers in UK soon (27 Feb) and I want to bring some flat pads there. That's why I'm in a hurry.
Any feedback highly appreciated. Thanks in advance.
Is Todd on holiday these days? Or still busy after the show?
I placed one order several days ago (2 February), giving all my details, including my address in UK. Todd replied me the same day giving me the additional shipping cost. I replied saying that it was Ok for me, confirming the order. I asked if there was any kind of tracking number too.
I didn't receive reply to that mail. I waited until the 10 of February for the delivery and I sent him a new mail asking for this.
I didn't receive reply to this new one, so I sent a new one yesterday. Still no answer.
I made several calls to him these days but I can only reach his voicemail.
I was browsing the forum just in case and I found about the Show. That might explain the voicemail these days. Sure he has been busy. But I dind't receive news from him yet, hence I'm asking if he is on holiday or something.
I'm quite surprised as I heard that his customer service is excellent. I don't use to be pushy at all, but we have a meeting of head-fiers in UK soon (27 Feb) and I want to bring some flat pads there. That's why I'm in a hurry.
Any feedback highly appreciated. Thanks in advance.