ipod battery replacement questions

[gshan]

1) can the Nano battery be replaced by Apple?

2) in/out of warranty, does the battery need to be completely dead (unit doesn't even turn on) before they will do the replacement. -or- can you complain that the battery life is super low after so much usage and would like to replace it?

Thanks.

-S

 

[Taphil]

1) Depends on your definition of "replacement". Apple's is to replace the entire unit, so you end up ultimately with a replaced battery.

2) I think low battery life, but they'll test it at an Apple Store first. Maybe if you send it to Apple too.

 

[gshan]

Quote:

Originally Posted by Taphil 1) Depends on your definition of "replacement". Apple's is to replace the entire unit, so you end up ultimately with a replaced battery.

Even better, thanks.

Quote:

2) I think low battery life, but they'll test it at an Apple Store first. Maybe if you send it to Apple too.

I see. I thought this would be an iffy question to ask. I'll go to Apple and ask as you suggested.