I need IMMEDIATE help: Will Shure warranty an item from an Amazon.com marketplace seller??

[gohanssjn]

Brand new phones, sealed, but I forgot about this. I have about 15min to cancel if they wont. Any ideas guys?

 

[TheMarchingMule]

Are they an authorized Shure dealer? That's the only thing that matters.

 

[gohanssjn]

No idea

 

[wnmnkh]

Most of time, they are not.

Look for 'authorized deader'. But it will not be easy to find in Amazon and sometimes they may be lying.

 

[gohanssjn]

I assume Amazon is, but I don't know how to find out rom the company...

 

[gohanssjn]

Well, I canceled it for now, maybe I'll just pay the $50 extra and get them from Amazon themselves. I can only hope they are authorized...

 

[gohanssjn]

Well, Amazon is listed on the site, and i bet it doesn't count marketplace sellers, because they are NOT listed. Guess I'll pay $50 more >.>

 

[AgainstTheGrain]

no i don't believe marketplace sellers are authorized. since they aren't really affiliated with amazon themselves. shure only has a few authorized dealers. their website tells you who they are. my store is one of them

 

[wnmnkh]

gohanssjn, usually Amazon itself is not authorized dealer in the first place.

HeadRoom - Right Between Your Ears <- those guys are authorized dealers, for example.

Edit : Opps, Amazon actually is an authorized dealer!

 

[intoflatlines]

Shure replaced my IEMs with no receipt or anything a few months back. I did get it from an authorized dealer though. They check the date stamp on the plug to see if it is within the warranty period. I have heard that they now are a little more strict, though.

 

[exe163]

I believe anyone can list product on Amazon Market place, while some of Head-Fi's sponsors with "Authorized Dealer"ship list their product on there, non authorized dealers can do the same (such as Ebay dealers).

 

[wnmnkh]

I checked Shure's website and found out Amazon is one of them.

So if it is sold directly by Amazon, you will get warranty.

Shure - Authorized Retailers

 

[gohanssjn]

Perfect, thanks.

 

[alitomr]

Soundearphones.com is one of the very few authorized resellers of both UE and Shure I have seen in the amazon.com marketplace.

They (shure) have been saying for a while and are being emphatic that the products are only covered with their warranty when purchased from authorized resellers.


I dont know what kind of deal you found but the huge discount some of those sellers are offering are worth the minimal risk of having a defective unit in the time of the warranty IMHO. I have seen as much as 40% off retail price. Also, another plus is that you might not get direct shure ewarranty but some sellers guarantee that they will cover any fees to have a defective unit repaired if they stop functioning. Basically they give you a warranty different than the offical Shure's.

 

[2162]

does anybody still have a shure e2c receipt?
Trying to get warranty as I bought it on ebay