FiiO M6/M9 || Regarding the white list of 3rd-party apps on M6/M9
Jan 9, 2019 at 3:17 AM Thread Starter Post #1 of 7

FiiO

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Since the launch of FiiO M6/M9 portable player, their appearance, function, performance, sound quality, and price have been favored by consumers. At the same time, as the current few Android players that can install some 3rd-party streaming music apps within $300.00USD, we also received a lot of feedback about 3rd-party apps. Therefore, we would like to reply to these questions that you care about.


Both M6 and M9 are based on the Samsung Exynos7270 master chip, running a highly customized Android 7.0 system.


The Exynos7270 is a highly integrated chip that includes two A53 cores running at 1.0G and uses a POP on-chip stereo package to integrate a 768M RAM and a 4G FLASH chip into one chip. And you can't expand the memory by means of an external chip.


The main purpose of using this chip is to find a master chip with sufficient performance, low power consumption and small size. As for the ability to support smart operating systems, whether it is possible to access the Internet or run various 3rd-party apps smoothly is not a primary consideration. Because the master chips that can do this at present, regardless of the development cycle and investment, their volume, power consumption and cost are much higher than Exynos7270, so you can also see that there is not other brand making similar products at this price, except FiiO.


Therefore, the first limitation is that the system performance of the M6/M9 does not support a true multitasking operating environment. Secondly, M6/M9 does not support some apps that require more RAM and FLASH space, or speed of master chip. Finally, as the positioning of the M6/M9, we are careful not to exaggerate its performance and ability to support for 3rd-party apps in terms of publicity or recommendations.


Here is our replied to some frequently asked questions:

1. Do you just prefer to promote your own FiiO Music but not open the 3rd-party apps?

A: FiiO is a completely profitable brand based on hardware development, production and sales. FiiO Music app is free of charge, and the integrated FiiO Music on M6/M9 is two kinds of completely different from the oneon the market. Also, both M6 / M9 can support a number of other 3rd-party APP, so this guess is untenable.


2. How do you think about which 3rd-party APP can be white listed?

A: Firstly the 3rd-party APP can basically run smoothly and the function is normal. Secondly the 3rd-party APP will not start the service in the background after exiting, otherwise it will slow down the system operation. Lastly the 3rd-party app should be the mainstream media or tool application.


3. Why some streaming media apps such as Apple Music that meet the above conditions still can not be installed?

A: At present, Apple Music can’t log in to the account after installation. This issue with the Samsung platform has been submitted to Samsung company for processing. After the solution is resolved, it will be added to the white list. In addition, the current white list has been consulted with agents in various countries. If there is any omission, please tell us.


4. Why do you only consider mainstream streaming media or tool app?

A: Because if you want to add the certain app to the white list, we need to do a lot of tests to avoid program crashes or some bugs that affect usage. At the same time, whether an APP can run smoothly on the M6/M9, different users have different evaluations. If we add it to the white list, it means we need to be responsible for the normal operation. Therefore, limited to resource investment, we can’t do this. Please also understand that from the sales point of view, we know that if the product has more features, it will be more conducive to sales.If we don't consider the cost of the company, we are certainly more willing to support more 3rd-party apps.


5. Is the 3rd-party APP on the white list authorized?

A: The white list is just a mechanism that allows 3rd-party apps to be installed on the M6/M9. All pre-installed 3rd-party apps are authorized, but whether others are authorized or not has nothing to do with FiiO.


6. What mechanism is used to verify the white list?

A: It is through whether the "package name" of the apk file is in the white list or not to verify the installation.


7. Why do the M6/M9 or other FiiO Android players not support Audible playback?

A: All audible files are encrypted copyright protection, and are currently not open to 3rd-party applications and decoding, so they only can be played by it’s own Audible app. However, the sound is not normal if running Audible app on M6/M9 right now, and we are still working on it.


Finally, the Exynos7270 used in the M6/M7/M9 has been discontinued, although we already purchased some inventory chips based on our own forecasts before that. To be honest, the price of 7270 is much higher than when we first planned the M7, and the market is changing so fast now, so we dare not to reserve too many chips. Therefore, we hope you can carefully consider and choose the product according to your own needs. We do not want you to have too many expectations for the functions of M6/M7/M9 or later upgrades, and we cannot promise that there will be more functions to be added. In this way, so you won't regret purchasing the M6/M7/M9, just because that you have too many expectations on them.


At the same time, please understand that due to the hardware resource limitations, M6/M7/M9 is not an Android system that is positioned to be open.
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
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Feb 15, 2019 at 6:21 AM Post #5 of 7
Dear friend,

We could help report to the engineer, but we could not promise the APP must be added.

Best regards

That's completely fine and I can understand. I hope these apps do get whitelisted for good. These apps will appeal to the Indian consumers, in turn increasing your sales and making your brand popular here, so I hope you consider it. Thank you for acknowledging.
 
Mar 30, 2019 at 4:21 PM Post #6 of 7
I’ve just received a Fiio M6 and have a minor problem.

I bought the player to use as a Roon digital transport. First I dowloaded the Roon APK from the Fiio whitelisted page but this needs updating as its Roon 1.5. Most people will already be on Roon 1.6 and the Roon 1.5 APK will not work if your Roon library is on 1.6. Therefore I downloaded the latest Roon Remote for Android APK from Roon’s own downloads page. You need to update your website.

Unfortunately I have an issue with Roon when using the USB C digital out of the Fiio player to my DAC (micro USB / Chord Hugo 2). I am getting some random crackly digital noise coming in and out every 2-30 seconds or so (though it isn’t repetitive or cyclical). Roon sounds fine though through the headphone out on the Fiio player but not over USB digital out. I do not get this noise with the native Fiio music app or using the Tidal app on USB dig out. Any advice on settings to rid me of the digital noise from the USB output with Roon? Or something for the Fiio team to look into? I have already informed Roon support.
 
Apr 1, 2019 at 3:01 AM Post #7 of 7
I’ve just received a Fiio M6 and have a minor problem.

I bought the player to use as a Roon digital transport. First I dowloaded the Roon APK from the Fiio whitelisted page but this needs updating as its Roon 1.5. Most people will already be on Roon 1.6 and the Roon 1.5 APK will not work if your Roon library is on 1.6. Therefore I downloaded the latest Roon Remote for Android APK from Roon’s own downloads page. You need to update your website.

Unfortunately I have an issue with Roon when using the USB C digital out of the Fiio player to my DAC (micro USB / Chord Hugo 2). I am getting some random crackly digital noise coming in and out every 2-30 seconds or so (though it isn’t repetitive or cyclical). Roon sounds fine though through the headphone out on the Fiio player but not over USB digital out. I do not get this noise with the native Fiio music app or using the Tidal app on USB dig out. Any advice on settings to rid me of the digital noise from the USB output with Roon? Or something for the Fiio team to look into? I have already informed Roon support.
Dear friend,

You could try to turn off the USB output mode in the FiiO Music APP to see if it could help?

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com

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