[KA3/KA13] FIIO X JADEAUDIO USB DAC DONGLE
May 5, 2022 at 8:01 PM Post #466 of 898
KA3 and KA1 are together
P1010801.JPG
 
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May 18, 2022 at 6:05 PM Post #470 of 898
Hello everyone!
I purchased and received this product last week and the sound was great especially in bal. mode.

The only thing that I experienced was that it feels hot when I used balanced mode to drive my moondrop aria is there any tips or methods to lower the heat generated by the device. I don't know why it heats like this since I was using a less power hungry iem.

Audirvana> Macbook Air> Fiio KA3> Moondrop Aria bal. out
Upgraded with the latest firmware available ( V2.0)
My fiio app settings:
Low impedance
High Gain
dynamic power policy enabled
hardware mute switch enabled
memory function enabled

Sorry for my bad English
English is not my main dialect
 
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May 18, 2022 at 10:43 PM Post #471 of 898
Hello everyone!
I purchased and received this product last week and the sound was great especially in bal. mode.

The only thing that I experienced was that it feels hot when I used balanced mode to drive my moondrop aria is there any tips or methods to lower the heat generated by the device. I don't know why it heats like this since I was using a less power hungry iem.

Audirvana> Macbook Air> Fiio KA3> Moondrop Aria bal. out
Upgraded with the latest firmware available ( V2.0)
My fiio app settings:
Low impedance
High Gain
dynamic power policy enabled
hardware mute switch enabled
memory function enabled

Sorry for my bad English
English is not my main dialect
Dear friend,

Please check whether this FAQ answer your question:

1.The KA3 does not have battery so it will consumpt the power from the device. Please make reasonable plans for power consumption when connecting the KA3 to mobile phones or other devices.
2. The KA3 with tiny body and high output power has the temperature rising for about 15℃ while working. Getting a bit hot is normal phenomenon.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Jun 17, 2022 at 10:06 PM Post #472 of 898
I'm having issues with my KA3, if I had it connected to my phone and I would walk around it would crackle so I tried to update it and now my PC and my phone won't recognize it. I followed the instructions and it said update was a success. I unplugged it from the PC and plugged into my phone and it won't recognize it. So I plugged back in to my PC and windows is telling me the device malfunctioned and does not recognize it.

I bought it off aliexpress, of course the seller there DGAF. I read an earlier post about someone else having issues and that's what FIIO support keeps referring me back to, but that doesn't help me solve the issue. I followed those steps and nothing changed.

Do you guys know if FIIO ever refunds money in a situation like this? Or what is their warranty/service record like? Will they cover shipping?
 
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Jun 20, 2022 at 5:33 AM Post #473 of 898
I'm having issues with my KA3, if I had it connected to my phone and I would walk around it would crackle so I tried to update it and now my PC and my phone won't recognize it. I followed the instructions and it said update was a success. I unplugged it from the PC and plugged into my phone and it won't recognize it. So I plugged back in to my PC and windows is telling me the device malfunctioned and does not recognize it.

I bought it off aliexpress, of course the seller there DGAF. I read an earlier post about someone else having issues and that's what FIIO support keeps referring me back to, but that doesn't help me solve the issue. I followed those steps and nothing changed.

Do you guys know if FIIO ever refunds money in a situation like this? Or what is their warranty/service record like? Will they cover shipping?
Dear jdan1457,

Please contact support@fiio.com with the receipt attached. Can the KA3 show up in the device manager of the computer? If yes, please show some screenshoot as well.
Thanks in advanced!

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Jul 8, 2022 at 9:46 AM Post #478 of 898
After updating to 2.0, the ka3 no longer works on any device.

Device manager is now showing 'comtrue-inc firmware update device'

Cant re install firmware as the installer doesnt detect the device as the ka3.

Anyone else having this issue? any help appreciated
I have the same problem right now, did you solve it?


Update: Sorry I didn't see this comment before.
Problem solved, thank you for sharing.
 
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Jul 25, 2022 at 8:07 AM Post #479 of 898
I have problem connecting my KA3 to my samsung galaxy S20 plus / S22 ultra. The bluelight on the dongle wasn't lit on at all.
When using my LG v40 or other phone, they just as easy as plug and play. Successfully connected to my PC as well without any hassle.
Anyone have same problem with samsung phone? Any solutions to these?
Please do help and share since currently I use samsung as my primary phone.
The phone seems didn't detect the KA3 at all.
@FiiO
@FiiO Kang
 
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Jul 25, 2022 at 8:11 AM Post #480 of 898
I have problem connecting my KA3 to my samsung galaxy S20 plus / S22 ultra. The bluelight on the dongle wasn't lit on at all.
When using my LG v40 or other phone, they just as easy as plug and play. Successfully connected to my PC as well without any hassle.
Anyone have same problem with samsung phone? Any solutions to these?
Please do help and share since currently I use samsung as my primary phone.

I use it with my S22 Ultra and Tab S7+ without a problem.
 

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