Chord Chordette Gem. Review in Stages.
Feb 25, 2009 at 5:20 PM Thread Starter Post #1 of 2

mark_h

Headphoneus Supremus
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I paid a visit to my audio dealer today (yes I phrase it to make him sound like a peddler of illicit substances because, well, he is!) to talk about DACs, computer-as-source options and other such mysterious things!. I seek him out for a fix every so often and these fixes are becoming more frequent!

I have never really been a fan of the Choral series form Chord Electronics? Previously, every time I have been in this dealers grotto I have not paid them much mind but I'm on a new trip and they make an astonishingly well reviewed DAC, the QBD76. Of all the offerings in the store it is this that is grabbing my attention! It really is a beautifully crafted, intriguing design that conveys a total sense of quality, both externally and internally. You can see the circuits and DAC chip magnified through a lens in the top, illuminated and slightly distorted like some beautiful. opium-like oculus. Hypnotized as I am by its sparkling beauty, the dealers quote of the price must have registered in my mind because I am snapped back to the pragmatic budgeting of everyday life in an instant, this DAC is £3000!
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Dismay obviously registered on my face because I am led deliriously away from the hard stuff to the diminutive, entry level, Chordette Gem Bluetooth DAC, Chord Electronics cheapest product to date! I feel like I have been given some kind of taster when I leave the shop with one of these gems on loan for a week! RRP £399.

With no real expectations and a little intrigue I unpack the Gem! It is a tiny version of the QBD76, same sense of craftsmanship and solidity, same shape and same hallucinogenic window into the tron-like interior circuitry, I like it, its heavy and it glows! This is not the 76, not even close; the literature says it is an entry level product developed to integrate bluetooth devices into your pre-existing HIFI chain. The A2DP bluetooth technology was developed with both Nokia and Sony Ericsson to provide high quality output from your computer or phone? (I am paraphrasing form the small amount of literature included with the unit). On a prettier note it comes in a variety of colours, I chose black simply because all my other components are black, If I were to buy it I would probably get red for a bit of a change. There is nothing on the exterior of this unit that suggests cost cutting of any kind, It even comes with a spare aerial.

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Connecting it to my macbook via the bluetooth is a doddle, easy as adding a mouse. Setting the audio output is equally fool-proof!

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The hardware I used Macbook/AIFF - Chordette - Red Dawn/Linn Silver - T1 - O2.

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First up - The Sophtware Slump - Grandaddy Track one, He's Simple He's Dumb He's The Pilot. Hmmm? Something is not right here! There is a grainy reverb like distortion to the top end detail! Where is the choral that appears at 4:00 minutes that I love? The sub bass at 4:47 and the harmonies in the peripheral far right stereo image at 5:30 (I know this track well, I love it!) it is all at the centre of my head. I hate this thing immediately, it is strident, thin and distorted, I am not expecting miracles but this is terrible, it is not right? I try a few more track from the same album, then DSOM, Vespertine, and Deja-Vu and other well worn favorites I know by heart. The same thing on all the tracks I listened to, a grainy reverb-like distortion in the treble and an underrepresented bass! There really has to be something wrong with the bluetooth, either it is a terrible way to transfer audio data or my unit is faulty? I am going with the latter because Chord use the same technology on there £3000 QBD76. So immediately the key feature and the most appealing thing about this DAC either is faulty or it sounds terrible! A poor first impression to say the least! Not to be deterred I connect the DAC via the USB and try again. Better but still very, very poor; insubstantial bass, strident midrange and piercing, sibilant treble. The sound actually reminds me very much of ibuds, it really is that bad? I am bemused I have to walk away and leave it to burn in for a few hours, after-all it is straight out the box! Initial impressions = beautifully packaged trash!

With my hatred of the Chordette Gem still fresh in my in my mind I reluctantly return to it after about three hours, I don't really want to listen to any more of my favorite music through it so I pick a generic house mix from the Renaissance series, but what is this? I am aware, immediately, of an astonishing change, there is bass, the grain has all but gone, things are opening up. (I am not exaggerating this when I say night and day!) I cannot believed this is the same unit the sound was coming from the same dac?

Straight out of the box this DAC is appalling, it reminds me of all the things I have grown to hate of bad digital audio, the grainy lack or realism to the presentation, the sibilance and cloudy imaging of low sample rates. Now, after eight or so hours it is a different thing entirely! I remember reading a post on this forum that said, "It is often the things you, at first, like the least that you grow to love the most." Maybe this is one of those things? More to follow...
 

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