Audio-Technica ATH-M50's, sound only coming from right side?

[Mpoplaya]

Ok so earlier I opened my just shipped pair of Audio-Technica ATH-M50's straight out of the box, brand new everything is there. I take them out and pick some random song and the sound only comes out of the right side. I'm not really sure if this is something that can be fixed or if i'm going to have to send my headphones back to the retailer. Im not sure if this is even the right place to be posting this so sorry if it isn't, i'm new to the site and all. Any help would be appreciated! Thanks in advance.

 

[shadow419]

Make sure the plug is fully in the output jack, and try it with another source to make sure it's the headphones with the problem.  It's possible you got a bad pair, but you want to make sure before going through the hassle of an exchange.

 

[Mpoplaya]

I tried it on my computer and my iPod and the problem is still present, I even tried wiggling the wire and nothing happens.

 

[shadow419]

Certainly sounds like an exchange is in order, unless you want to try and fix it yourself.(imo not worth it to fix yourself)  You could test with a multi-meter, but you'll just get confirmation of the bad side.  If it's a short you'll get <1 ohms, a break in the path somewhere won't give you continuity.  I'd just get in contact with where you got them and arrange a replacement.