Astell & Kern SR25: The next A&norma player

Jan 26, 2025 at 6:05 PM Post #2,795 of 2,801
I have cut off a flap of my case because the buttons are hard to feel and I have to look at it to press the buttons with the case on. This cut fixes it as I can feel rather than look. I used a hobby/exacto knife to cut and my lighter to burn the finishing on the edges.

SR25 MKii

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Last edited:
Feb 18, 2025 at 3:00 AM Post #2,796 of 2,801
Hi Forum,

i have a problem with my sr25.
The Display seems to begin to peel off some lamination in one of the corners by itself. Its creeping in ever so slowly.
I have attached a picture of the issue.

Is this a known issue? What can be done?
Are spare displays available?

Cheers,

Daniel
 

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Feb 19, 2025 at 4:11 PM Post #2,797 of 2,801
Hi Forum,

i have a problem with my sr25.
The Display seems to begin to peel off some lamination in one of the corners by itself. Its creeping in ever so slowly.
I have attached a picture of the issue.

Is this a known issue? What can be done?
Are spare displays available?

Cheers,

Daniel
Based on your profile, it looks like you are located in Germany. If so, you can reach out to our EU repair center, which is located in Germany for options.

Astell&Kern official RMA center in Europe is DM Solution, which deals with enquiry and RMA service.

Please refer to the below information.
Before enquiry, please name us exact product information such as Serial Number, Place of Purchase, Receipt to see the purchase date etc.
The more detailed the symptom description is, the faster it can proceed.

Address: DM Solution, Ober der Roeth 4, 65824 Schwalbach, Germany
Email: info@astellkernservice.de
Tel : +49 (0) 6196 / 953 573 0
Typical working time:
Monday to Friday 09:00 ~ 17:00 Lunch time 12:00 ~ 13:00
 
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Mar 10, 2025 at 7:55 AM Post #2,799 of 2,801
Hi
Owned the Sr25 since launch but never got around to buying a case, remarkably the unit is still pristine. I have for some reason become obsessed of late with buying a case but every place inc. Ebay don't have stock.
Would be grateful if anyone has any suggestions, based in UK
Trying to evade the girlfriends suggestion that her mum knits me one out of wool - any colour I like! 😞
 

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