What you describing sounds like either lack of seal, or earcups not positioned correctly, or a weak clamping force. Keep in mind, these are not over ears but on-ears, and sometime you need to adjust earcups to find that sweet spot. Also, maybe the headband is stretched to the point where clamping force is down to minimum. Try to bend the headband and hold it together to tighten the shape. As you mentioned, hundreds of people who reviewed or commented about XS where happy with a bass and I'm sure you didn't find anybody else sharing your experience. Not arguing that you are not hearing the bass, just suggesting that something might be off with your pair. Btw, do you get bass when you press earcups against your head?
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