First of all, which product are you talking about?
Vibe 2 has been discontinued for a long time but our customer service always is willing to assist. The Amazon issue is because we have had a lot of fake and non-quality controlled V-MODA products being sold by third-parties. Who did you purchase it from on Amazon?
Contact support@v-moda.com and they'll take care of you, you need a Vibrato if you had Vibe 2. Everything is new on it and it's our best IEM yet.
Best,
-v
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Vibe 2 has been discontinued for a long time but our customer service always is willing to assist. The Amazon issue is because we have had a lot of fake and non-quality controlled V-MODA products being sold by third-parties. Who did you purchase it from on Amazon?
Contact support@v-moda.com and they'll take care of you, you need a Vibrato if you had Vibe 2. Everything is new on it and it's our best IEM yet.
Best,
-v