Thanks, it works!

Today I connect Sony Bravia HDMI eARC with A16 HDMI In, but no sound coming out. Any solutions?

16G & 32G micro SD were out of stock at nearest BestBuy, I purchased a 64G and it works well on A16. Does anyone knows how to install the certificate bin. file, is it the same methods as firmware update?

It’s great to have James contacted me this morning. Now I have to buy a micro-SD and export the log file to James before putting an order.

Thank you both! I’ve wrote another email with more “enticing title” and see if James could response faster LOL.

There is only Direct, Surround, and DTS option, I couldn't find Auromatic option: I thought new machine purchased just recently should have Auro license, but only Atmos and DTS:X, so maybe this is the reason why there is no way to enable Auro 3D option. On Smyth website there isn't portal for...

May I ask how you get Auro-3D work? The button just doesn't response.

In MIDI setting there are 7.1/5.1.2 etc. option, but this is the limit. There is no 24Ch support in MIDI setting, then how can I utilize the 24Ch function if I am going to connect with MacBook? Or should I connect to Apple TV, PS5, or dedicated UHD player? But I am planning to listen to...

So, If the unit is shipped by FedEx and has custom clearance issue, just provide the item's detail and suggested HSN number to paperwork@fedex.com and call 8883273395(9030) directly, let them know the required information has been provided. Then it should take another 2 days for the shipping. I...

Thanks a lot! To find the right code is really confusing and frustrated. I’ve contacted FedEx’s customer service and she told me to send an email to paperwork@fedex.com with tracker number in title and detailed description about the item. I briefly described with few words and put on the info...

Ordered one but stuck in Memphis, and receive the message: “Description provided is insufficient to classify commodity.Recommended action: Shipper or Importer must provide a more detailed description of goods.” Does anyone had same experience? What should I do?