My first pair had the cracking headband issue. Their replacement felt in a different league in terms of build quality, with no hint of cracking headband. After 6 months or so of ownership, I’m really happy with them. I’d like slightly softer/fuller/better-padded ear cups - Dali, can you help...

Rightly or wrongly, I always feel slightly guilty when returning any purchase and don’t feel entitled to audition a succession of products at retailers’ cost. However, circumstance found me with four (!) new ANC headphones at home; one ordering mix-up, a conventional return and one borrowed set...