Thanks! This is exactly what I was looking for. A 3 m cable with 2 x 6.35 mm TS/Mono Straight Jacks costs 133.50 GBP. Is this the right connector for the Realiser? For anyone interested this is the website: https://customcans.co.uk/s/s/index.php/cables/hd800-cables/hd800-balanced-cable.html

Where did you buy the cable from? Is that a custom cable? I still haven't figured out an easy way to get a balanced cable to connect my HD 800 S with the Realiser.

Don’t worry. You are not the only one. I am in Germany and still waiting for the email about returning my upgraded A16.

I haven't received my measurement yet, but I would have been surprized, if I had. I haven't been asked for the backer number I was given, when the measurement was done, which they probably need to upload the file to my account.

Quite a few features seem to be accessible. I was able to add my Realiser using the serial number (uploading the Device ID file didn't work for me). Currently there is three sound rooms visible. I have tried to add them to my files, but that hasn't worked yet (maybe because there is a queue and...

This sounds different from the statements on their website: "Our business operations here in the UK are running normally" and "it’s business as usual" If we look at the past, we can probably trust them that they will start shipping sooner or later. Starting shipping early next month sounds to me...

How was shipping handled? Did they take care of it and send you an invoice?