thanks for the tips, very much appreciated. I thought 3.5mm would retain the better quality than bluetooth btw Joe Hisaishi has a whole mastered quality album on Tidal https://tidal.com/browse/album/131721144

I have a try with Tidal, found the same song but with different album , mastered copy , no distortion. Found the same album in Spotify as well no distortion, I'm glad the earlier problem was due to poor quality record https://tidal.com/track/131721170

Thanks for your reply Asspirin & Pro-Jules, usually I listen at 80% even at 80% there are some noticeable distortion so I put at 100% is more noticeable. As some pointed out that PX7 at 100% isnt loud enough for some, for me 80% is just nice. I hope its just an artifact issue.

Hi guys, can anyone help me to test this track "The Wind of Life" by Joe Hisaishi ? I wanted to know if my PX7's issue or the recording quality, I listen to this using bluetooth APTX HD, set the highest spotify quality. At volume 100% there is a very noticeable distortion especially when the...

Malaysia Bowers & Wilkins at Mid Valley mall is selling for RM2000, very good service. they gave me 1 to 1 exchange when my first unit have some issue with clicking noise

same here I am using PX7 with pixel 4xl. I used to have Pixel 2xl, noticeable difference is the bluetooth 5.0 support, I can get slightly more range without losing bluetooth connection

as I have guess, the heat somehow affected the sensors, but i am surpised they didnt use proximity sensor instead using a similar tech like in touch screen

when the sensors stop working, did u feel if its warm or probably there is sweat while the heaphone is still on? I live in tropical country , I notice the sensor stop working during when its warm and a bit of sweat. I am just guessing if that could be the case.

let us know if that reset method helps

I had the same issue as yours. I think it could be a design flaw. My first pair of PX7 work better with the left sensor than the right, my 2nd pair is quite consistent, but like u said the sensor stop working after some time wearing, but i notice that if heat built up the sensor is less...

I remember reading B&W replied to the same question at amazon, they mentioned its a printing error on the box, should be 43mm

maybe a bit off topic, refering to Aptx Voice article https://www.xda-developers.com/qualcomm-aptx-voice-bluetooth-audio-codec-improved-voice-call-quality/ it mentioned that "the new codec is part of the aptX Adaptive audio family." & "The aptX Voice will be offered as an optional codec in the...

Thanks buddy for testing, I'm glad it is not headphone problem.

I did another test, I tried with wired connection using the 3.5mm audio cable. Correction : same amount of distortion. I will try update firmware and test again

thanks I have yet to update to firmware 1.1. I will try tidal and see if the same issue happen. It sounds like a broken driver on certain frequencies , I hope its just software.

Hi Guys, anyone can help to test this song "O Holy Night" by Celine Dion, I copy the spotify link here. On my PX7 from 3:15 onwards especially at 3:40 region where the high pitch chorus starts did u guys hear some distortion on the right side? or only my set have this or maybe PX7 is unable to...

ANC can be changed by the left headset button , it will cycle from low, high , auto , off, 2 seconds holding will get u into ambient transparency mode (see more in the manual link to the pdf file below). my ANC button isnt very responsive, I think its a manufacturing defect, my first unit wasn't...

I read B&W replied in one of the question at Amazon that the cloth covered cups are treated to repel oil and water so it can be cleaned easily

Yes my very first unit of PX7 had this problem , but the 2nd unit I got doesn't seem to have this at least it is working consistently. I thought that maybe some respiration block the sensor, or I could be wrong

what do you mean by 10k spike?

I gotten a 1 - 1 exchange from B&W yesterday, they replace the ear pads though for hygiene purpose, I guess they will take the old set back to UK, refurbish and resale. The clicking noise is gone, but the ANC button is not as responsive / precise than the previous one, I tried their demo set it...

Actually the mic quality is good. why did you said its poor?

HI guys, wanted to ask those who have experience returning to B&W for 1-1 exchange. Mine had the clicking sound (although it gets not so noticeable) & the ANC button not so responsive. B&W ask to bring the headphone minus the accessories like wire , ear pad. They will deliver to UK for 1-1...

Hey Guys, do you have the issue with the ANC button? I notice the ANC button on my PX7 sometimes doesn't respond when pressed, i need to press precisely in the center for it to work even there is a physical feedback of the button pressing in, if pressed slightly off it doesn't respond. I am...

I think your issue is with ANC , but my issue is not with the sound, even power off there is the clicking noise. It has something to do with the loose mechanism inside the padding or driver