Hi Kevin! I am sorry to hear about your frustration regarding your order with our company. My name is Taariq, and I work in customer service at Periapt. Each order should automatically be sent with an order confirmation, however, it is possible that it was sent to a junk folder. I will resend...

Hello, my name is Taariq and I am reaching out on behalf of Periapt. I am very sorry to hear that you are disappointed with this aspect of your cable. We believe this can be difficult to consider, as microphonics are different on every set of head phones and reported differently by every user...

Hello, I am with Periapt cables and I wanted to address the lack of color options you mentioned in your post. We most definitely want to provide more color options down the road. As of right now, customers can write in the comment box provided on the cart page, a desired color that is not listed...

Hi, I am with Periapt Cables. I'm sorry to hear that you're having troubles with one of our cables. You are more than welcome to contact our customer service email and we can work together to find the best solution for you. We do appreciate your business and providing the constructive feedback...