Hi guys, my unit screen has gone unresponsive no matter with the resetting and wiping cache and restoring to factory default. It has been sent back under warranty. Anyone with experience on the time frame for RMA? I figure it will be months. I am thinking of getting another player. Curious to...

It definitely does not sound good. The robust outer casing makes it look stronger than it really is. I will monitor and send back if problem recurs.

Yeah, i tried it. Out of sheer frustration, i tapped the unit with my palm. And it works again. I think it is going haywire with some internal loose parts.

Hi guys, does anyone have a non responsive touch screen? I have tried wiping cache, wiping all user data. Now i cant even setup the device as touch screen is not responding. Please help....