The google drive link eventually worked for me, thank you

Well I finally get my new player after waiting 2 months for repairs, and when I try to update to the newest en firmware, I get the "not a valid update package" message and also can't download the update from the Cayin site. Does there happen to be a 3rd way to get the newest firmware?

Ok thanks, I only ask cause it's been 2 months since I sent mine out so I'm getting a bit antsy, I love this player and it's been rough going back to a 240gb iPod in the meantime

Does anyone here have experience with sending your player to Cayin for repair, and how long it takes? I had some screen damage so I sent my player back to Andy from Musicteck sho then would send it to Cayin and was wondering if anyone had a time table.

I'm having an issue with the player where some albums are showing a tracklist out of order, despite being tagged properly Anyone else experience this?

I only use the streaming portion and have yet to try the downloads, but the streaming works and sounds great