Well you can ask for a refund from the company you bought it from, I wouldn't bother asking fiio themselves as they don't really care about customers. It's a bad device in lots of ways, but it's still a lot better than any phone as a dap, they aren't comparable. As I say, bad device, very poor...

Will never again buy from Fiio, the way they drop support and communication for a product is pretty disgusting, if they want my money then they need to be more professional, they never take responsibility either, it's always someone else's fault

Unfortunately looking at your requirements, you couldn't have chosen a worse dap. It doesn't meet many of your requirements. A quick Google or search on Amazon will show other daps by Canyin or Shanling, but for this kind of budget you probably need to lower your expectations. The X1 is...

Yeah I think I'll be heading shanlings way too

Don't think it really says anything about DAPs in general, the X1 ii is just a poorly performing device. It sounds fine, especially for the price range, it just performs badly.

Shanling for one. Cayin for another. Both have budget players with a better development team

I've had a few fiios now, and I've always overlooked a lot of things as their price is pretty good. But with the x1 ii, there's too much to forgive. The interface and user experience is absolutely dreadful, and as you say - a totap disregard for fixing the problems. Either they have only one...

To be fair no year was mentioned ;-)

I had the same problem as you, lack of a true line out was such a simple oversight but an unacceptable one for me, Sony themselves wouldn't answer if using the wmport actually gives a true line out, so if they can't answer then they don't get my cash. Others in this price range as you know are...

No it happens with MP3 or flac. If I listen using the file browser,it doesn't happen, if I use say browse by artiat, pause track, shutdown the restart, it doesn't resume correctly. I'm on latest firmware.

It seems to be if you browse using the file browser , it'll resume no problems. If you say browse by artist, it won't resume at all correctly, 100% of the time. There's a few other fiio threads saying the same, for other models too

@FiiO not sure if it's been reported yet, but the resume feature doesn't seem to work at all. If I pause, the shutdown, when I resume a totally different song starts to play. Resume mode is set to position. Thanks

Yes indeed I am, I agree it's not as bad as it was pretty update, but compared to the original mechanical wheel I find it a bit clumsy, not the worst thing ever though

Well I picked up my fiio x1 ii today, my first gen x1 stopped working, it lasted a good few years so can't complain. I'd agree with the consensus that the new wheel is pretty rotten to be fair, I much preferred the gen 1 wheel. I may get used to it in time. Scanning library time yeah is quite...

Yeah that's digital out, your using the Sony as a transport there, I'm hoping to use the line out to let the Sony do the processing

If volume is locked and enhancements disabled, that would suggest it's line out is think

It's not known exactly what it is as Sony won't tell, it could be line out, it could be HO - noone knows

And yes my previous responses acknowledge that the HO may be the only optio, but again - HO is not the same as line out

I do realise that's an option, but it's not the same as line out. Using a usb out, your then using the Sony as a very expensive transport, using line out allows the processing of the audio to be done by the Sony, by using digital out your bypassing the Sony processing. Both valid, but very...

Makes a lot of sense thanks, I do wonder how Sony intend Line Out to be implemented, asuimrits by using the HO on max. Others implement it by bypassing the amp, thats kind of the point. Others do report that the Chinese wmport to 3.5mm does produce sound, so maybe they hope people will buy...

I agree, perhaps the HO perfroms just as well as the LO, the only thing that bothers me a little is.....I would then need to switch off all enhancements (of which there seem to many), typically a line out will do that automatically, or at least give a choice to do that

Yes you can use a headphone out in place of line out, and it will work, but it's not the same as line out. Line out is typically an unadulterated signal, it comes straight from the DAC and out. For the Sony it's the only option, but not really an acceptable one for those spending quite a lot of...

The line out take a high impedance signal from the dap, so it's a pure signal and represents the audio signature of the source, using the usb out (digital/coaxial) will yes just transfer the audio to the connected device to let it process the audio

The 3.5mm is not a line out for the Sony no, it is for the fiio and a non true line out via 3.5mm on the cayin

The main purpose of these devices remember is to use with headphones, additionaly now many of them now allow outputting digitally to allow home higher end equipment to do the audio processing if you wish. That means essentially the dap just is hosting the files and outputting externally for...