Yep, your suggestion sorted it - many thanks    Maybe the custom user defined EQ setting needs a bit of tweaking, plus the EQ settings in general still freeze quite often. I'm on FW1.5, hopefully 1.6 will sort this.   Actually Sonic Defender raises a valid comment in that I'm still new to...

OK, thanks for the rapid response.   Will try that and get back to you.   Cheers

I'm getting some sound distortion on deep bass and on some transients. This is on 320 mp3 and even 1144 wav. I'm on high gain with EQ manually set at high bass, volume at 90 through IE800's. I don't get the same distortion playing the same songs on my old Sony NWZ 1060B ! This is now bugging me...

The same rules don't apply in the UK.   Sennheiser UK advised me to send them the IEM's, which I did. They carried out the necessary tests and confirmed the IE800's to be genuine   Happy that I did get rather a good deal on the IE800's after all. However, it now means that the sound of the...

A-ha yes that's what it is - many thanks    FiiO should issue detailed operating instructions !

Unfortunately I cant upload a photo as I don't have the required permission status yet !!?   Anyway, on the X7 when in pure music mode and on the screen where you can get the song info, ie wav 1141 kb etc, there is an icon at bottom left of the screen - what is its purpose, it can be changed...

Thanks for the heads-up. I would hope Sennheiser UK will confirm whether I should send them in the post when I speak with them. If I can't send them in the post, hopefully Sennheiser will inform me of my nearest dealer that has the necessary knowledge to tell If the units are authentic or not !

Yes, the verification on the Sennheiser website worked but apparently that is not fool proof either !?   I've spoken with a dealer now and they advise I should contact Sennheiser UK for advice, so I'll ring them on 4th Jan when they are back in the office. Maybe I can send my IE800's to them...

Just got some new IE800's of Ebay from someone in the UK (I'm in the UK). They came in a sealed box and I can't find any obvious build quality issues, ie issues I've seen from photos on the web etc. However, I'm not used to using ultra high end IEM's and I'm not fully sure about the sound. I've...

Just got some new IE800's of Ebay from someone in the UK (I'm in the UK). They came in a sealed box and I can't find any obvious build quality issues, ie issues I've seen from photos on the web etc. However, I'm not used to using ultra high end IEM's and I'm not fully sure about the sound. I've...