Thanks Matt...I did all those things you suggest before making this post! But the good news is 24 hours later, for no apparent reason...it worked!

Hey Matt Is there a problem with the server for us poor souls down under here in Australia? I successfully updated to 1.4.1 thereafter initiating the "upgrade to version 2" from Go figure. Go figure up shut itself down (as per the instructions)… But then nothing! My Poly has been sitting there...

Great review...makes the point I would make also...fabulous sound, but with the enjoyment compromised by the frustrating system

I use the Sony Experia XZ phone with my 1000x headphones. I specifically bought this phone to use LDAC with the headphones. The LDAC works great, the phone just detects an LDAC receiver in the phones and switches to LDAC automatically. The only problem I have is the signal strength is not great...

Yes...roughly same price as a DX90...but I think more flexible in that you can use as a Desktop DAC/Amp as well as a portable solution.   For me it means I can carry some easy to drive IEM and use just them with my iPhone whilst walking around etc, and then unpack the Apogee when i am sat down...

I use my iPhone with the Apogee One, which is a DAC and a headphone amp. The beauty of the Apogee is it is battery powered and is apple compliant, meaning if you are running IOS and you use the supplied lightning (or 30 pin) to USB cable, the apogee can access the digital files from the iPhone...